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harris924
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Unable to open and view PDF's

Apr 11, 2012 5:55 PM

I am having trouble viewing PDF files from Kno, Dropbox, MegaApp, and also through my online school website. I have tried numerous times with the same end result. Please help.

 
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  • Currently Being Moderated
    Apr 11, 2012 10:32 PM   in reply to harris924

    Hi harris924,

     

    Could you confirm that you actually tried the Open In > Adobe Reader option from these apps, and that you are unable to view the PDF in Adobe Reader?

     

    Thanks,

    Gaurav

     
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  • Currently Being Moderated
    Apr 16, 2012 7:59 AM   in reply to harris924

    Hi harris924,

     

    Could you please share some of these sample PDFs with us at adobereader-ios@adobe.com so we could investigate the issue?  Also, please confirm exact steps you're following to reproduce the issue.

     

    Thanks,

    Gaurav

     
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