I just signed up and subscribed to Adobe SendNow and I am having an issue with the Custom Branding.
I originally put in a copy of my electronic signature but this came up too small when sent.
I then decided just to put in the company logo, I have deleted the signature and placed the new logo in at the correct size 200x80 and it shows up on m y screen as if its updated but when the customer receives the email my old and unwanted signature is appearing on the email still.
I tried to enter online chat support but was told that I am not a paid subcriber when I clearly am..
Can you please help me rectify this problem.
Thank You & kind Regards
Good day Robbie,
I'm unable to reproduce this issue. I've tried the workflow you described as well as forwarding a previously sent email that I know used a different branding.
Could you try the following steps:
Let us know how it goes!
Thanks…. It sorted itself out.. J
Thank You & Kind Regards
Gallay Medical & Scientific Pty. Ltd.
Description: Description: Description: Gallay logo
[removing email for customer privacy]
t: +61 (0)3 9590 0688
m: +61 (0)448 023 570
f: +61 (0)3 9590 0622
13 -19 Dunlop Road
Please consider the environment before printing this email P
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