Yesterday I installed an Elements 9 update to allow me to help a friend edit RAW files from her Canon camera (I have been editing my Nikon raw files with no problem but could not open hers). Now I can open her files but when I to to the edit pane with the jpg (hers or mine) and click on enhance I see that I have lost "convert to black and white" as an option. this was a wonderful tool that allowed me to convert images to black and white with infrared and play with the sliders until I got what I wanted. What happened ??? Do I now have to uninstall elements 9 and go back and resinstall from the original DVD?? I am running on a MAC
There is nothing in the ACR update that would cause that. Try deleting the preferences. Quit the editor then restart it while holding command+shift+option. Keep the keys down till you see a window asking if you want to delete the settings file. You do.
Uninstalling and reinstalling might not help as it sounds more like a problem with the corrupted preferences. Try this:
Problem seems to have corrected itself. The problem was that the images were being saved as psd and not jpg and jpg was not an option when I moved from the NEF/RAW image editor to saving in the regular editor, then all of a sudden after 3-4 tries jpg was an option and then the convert to black and white reappeared