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garrysmodrules@hotmail.co
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Urgent Help with after effects! please help me solve this problem A.S.A.P

Apr 20, 2012 2:31 PM

Well.. after effects cs5.5 loads up perfectly fine.. if i dont do any editing at all it is fine. But once i start editing it's goes all fine for about 30 seconds.. for example if i want to use the green brush  tool.. it works etc but then suddenly it freezes. when i try and use the tool it wont do anything! the hole thing freezes then i have to do ctrl + alt + delete.. It keeps saying not responding.  I need urgent help.. i don't know why it keeps doing it! it does it when I use anything but it just freezes.. my pc is a gaming pc pretty good.. dual core etc 64bit! also dont say that my pc isnt good enough because it is! i could use cs4 on my laptop and that was alot lower specifications.. ive updated my nvidia drivers etc..  Someone please help, I miss my editing .

1171 Views   11 Replies   Latest reply: garrysmodrules@hotmail.co, Apr 17, 2012 1:06 PM
 
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  • Mylenium
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    1. Mylenium,
    Apr 17, 2012 10:53 AM   in reply to garrysmodrules@hotmail.co
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    You're not telling us anything. What is a "good" PC? What's good for gaming must in no way be suitable for professional work. Tell us the system specs in more detail, including settings for screen resolution etc. And also get your terminology straight - WTF is a "green brush"? In all my years of using AE I have never seen a brush icon with that color. Could be that you are referring to Rotobrush, could be the normal paint tools. Again, you need to be more clear about what you are actually doing.

     

    Mylenium

     
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  • garrysmodrules@hotmail.co
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    2. garrysmodrules@hotmail.co,
    Apr 17, 2012 11:15 AM   in reply to Mylenium
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    Computer specifications:

     

    4gb RAM

    NVIDIA GT520 1GB

    500GB HARDDRIVE

    WIN 7 64 BIT

    INTEL PENTIUM 3.2 ghz dual core.

     

    And yes it is the Rotobrush tool, sorry.

     

    Basically after effects freezes and the only way i can exit is by going onto task manager and doing it. I have no idea why but it keeps not responding.

     

    And what I was saying is that I don't understand why it wont work on this computer, when my laptop was alot lower spec than the COMPUTER I AM ON NOW and i could edit and render videos perfectly.

     
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  • Dave LaRonde
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    3. Dave LaRonde,
    Apr 17, 2012 12:00 PM   in reply to garrysmodrules@hotmail.co
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    Rotobrush didn't become available until AE 10, aka CS5.  You have a 64-bit application, but only 4 gigs of memory.  That's a pitifully small amount these days.  I'd recommend 16 gigs if you'd like to use multiprocessing.

     
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  • garrysmodrules@hotmail.co
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    4. garrysmodrules@hotmail.co,
    Apr 17, 2012 12:21 PM   in reply to Dave LaRonde
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    Okay but the thing is.. like i said before i used cs4 fine on my laptop! that had very lower specifications than I have now. I don't understand why it keeps freezing.. and again i had 4gb ram.

     
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  • Dave LaRonde
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    5. Dave LaRonde,
    Apr 17, 2012 12:28 PM   in reply to garrysmodrules@hotmail.co
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    ....and again, I'm going to tell you that 4 gigs isn't enough for AE CS 5.5.  Turn off multiprocessing and leave it off until you get more RAM.  

     

    At work I have a dual quad-core machine and 8 gigs of memory, and I don't use multiprocessing,  At home I also have a dual quad-core machine... but with 24 gigs.  Multiprocessing works fine there.

     

    And never use Open GL Acceleration for rendering.  It's so bad to use that Adobe took the option of using Open GL for rendering right out of AE CS6.

     
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  • garrysmodrules@hotmail.co
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    6. garrysmodrules@hotmail.co,
    Apr 17, 2012 12:33 PM   in reply to Dave LaRonde
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    Okay, well any chance you can tell me how to turn off Multiprocessing in after effects?

     
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  • Dave LaRonde
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    7. Dave LaRonde,
    Apr 17, 2012 12:47 PM   in reply to garrysmodrules@hotmail.co
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    You'll find the multiprocessing settings in AE Preferences.

     
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  • garrysmodrules@hotmail.co
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    8. garrysmodrules@hotmail.co,
    Apr 17, 2012 12:51 PM   in reply to garrysmodrules@hotmail.co
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    Ok thanks alot.

     

    2 things.

     

    1: Do you think that could be the problem?

     

    2: I keep getting this error about Runtime Libray etc. And it just crashed ( not responding )

     
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  • garrysmodrules@hotmail.co
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    9. garrysmodrules@hotmail.co,
    Apr 17, 2012 12:56 PM   in reply to garrysmodrules@hotmail.co
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    Also, render multiple frames which is under multiprocessing was allready un ticked?

     
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  • Dave LaRonde
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    10. Dave LaRonde,
    Apr 17, 2012 1:00 PM   in reply to garrysmodrules@hotmail.co
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    Multiprocessing COULD be the problem, but we just don't have enough information to make a good diagnosis.

    Here's a list of the information you can provide that will help us help you:

     

    http://forums.adobe.com/thread/961743

     
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  • garrysmodrules@hotmail.co
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    11. garrysmodrules@hotmail.co,
    Apr 17, 2012 1:06 PM   in reply to Dave LaRonde
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    So have I got to untick it or what? I could make it video of what is going on if you want me to?

     
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