I downloaded the Master Suite first as a trial, then purchased with code and I cannot find the Encore library file in my folders.
Have you tried removing and reinstalling Encore or the entire Master Collection?
No, I'll try that…
Ok please feel to respond back with the results. It could be useful for other users to know as well.
Uninstalling and reinstalling Encore didn't work. I'm now going to try uninstalling the entire Master Suite and reinstalling it.