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EHills2012
Currently Being Moderated

Adobe Story won't activate

Apr 17, 2012 12:07 PM

Whenever I try to "Start using Story" from https://story.adobe.com/en-us/index.html, it says "Our servers are currently offline for scheduled maintenance", and it won't do anything.

It has been like this for weeks, and I don't see any maintenance announcement anywhere.

 

Is it really maintenance, or am I missing something?

Thank you.

 
Replies
  • Currently Being Moderated
    Apr 17, 2012 1:07 PM   in reply to EHills2012

    You could have a software firewall which is interferring if you are home user.  If you are on a corporate network then you may also want to try working with your I.T. department.  Have you tried hooking your computer up to a different Internet connection and seeing if the problem continues?

     
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  • Currently Being Moderated
    Apr 17, 2012 2:55 PM   in reply to EHills2012

    Well I checked the status of Adobe Story again and it is up and running and fully functional.  I would recommend for your next step to contact our support team and if they can't resolve the issue work with your Internet Service Provider.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

     
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