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ruffnready
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What is the best way to provide feedback on LR4.01RC?  Having frequent crashes

Apr 17, 2012 1:46 PM

I have use LR since LR2 and run it on a number of computers.  Never have had any crash problems but this version frequently crashes.  Very predictably on import/exports of Catalogs but also other times as well.  Regretably while a RC, I had hoped for better so I can use it with my 5dIII.

 

Happy to provide whatever feedback to  help

 
Replies
  • Currently Being Moderated
    Apr 17, 2012 2:07 PM   in reply to ruffnready

    I see that this is your second attempt.  The Adobe Labs page for Lightroom 4.1 RC links to this web site for discussions.  You need to provide more information; operating system, how much RAM, etc..  Provide as much detail about your system as possible.

     
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    Apr 17, 2012 3:08 PM   in reply to ruffnready

    I haven't got a clue where to start on that big of a system.  I'm just running a 32 bit 4 GB RAM Windows 7 machine.  I have had Lightroom 4.1 RC shut down once.  It's really running stable.  But maybe if I respond and we keep bumping this thread perhaps someone with more knowledge than I have will be able to help you.

     
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  • Currently Being Moderated
    Apr 17, 2012 3:14 PM   in reply to ruffnready

    Yes, Adobe Labs points to here, but it's not the "official" forum for registering issues.

     

    Here is the place for support: http://feedback.photoshop.com/photoshop_family/products/photoshop_fami ly_photoshop_lightroom

    If you haven't already posted your issue there, take a look. Be sure to review the posts and/or search for similar issues already reported before starting what might be a duplicate comment.

     
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    Apr 17, 2012 3:21 PM   in reply to ruffnready

    I have to ask just because I'm curious.  What on earth are you doing with 22 GB of RAM?

     
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    Apr 17, 2012 5:33 PM   in reply to ruffnready

    Makes a "nice" difference?  Sounds like you're having a lot more problems than I am.  Sounds like a terrific computer, though.  Hope you get the problems resolved.

     
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    Apr 17, 2012 7:11 PM   in reply to ruffnready

    I assume you are talking about Lightroom 4.1 RC. There is no 4.01 RC. Now, first of all, I know very little about Canon cameras. But I know that many of them will take a compressed raw file, and Lightroom doesn't like those compressed files. Is that possibly what happened in your case?

     
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