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I downloaded the Master Suite first as a trial, then purchased with code and I cannot find the Encore library file in my folders.
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Have you tried removing and reinstalling Encore or the entire Master Collection?
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No, I'll try that…
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Ok please feel to respond back with the results. It could be useful for other users to know as well.
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Uninstalling and reinstalling Encore didn't work. I'm now going to try uninstalling the entire Master Suite and reinstalling it.