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No audio when playing back videos in version 10

Apr 18, 2012 1:59 AM

Tags: #audio_problems

I have installed version 10. I have version 9 still on my computer.

When I add a video clip which contains audio it plays back fine in version 9 but not in version 10 (dead silence).

When I drag a video clip to the time line in version 10 it pops up the following message to which I respond 'Yes'.

format.png

 

David

551 Views   9 Replies   Latest reply: Bill Hunt, Apr 19, 2012 7:09 AM
 
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  • Steve Grisetti
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    1. Steve Grisetti,
    Apr 18, 2012 4:56 AM   in reply to Evertech
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    What model of camcorder is this video coming from and what format and resolution is it?

     

    Also, what are the project settings for your version 10 movie? (You can see them -- but not change them -- by going to the Edit menu and looking under Project Settings.) If you can post a screen capture of the video and audio settings screen, that would be best so we could have a good look at them.

     

    But it's most important to know where the original video is coming from and what format and resolution it is.

     
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  • Evertech
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    2. Evertech,
    Apr 18, 2012 5:31 AM   in reply to Steve Grisetti
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    settings.png

    Videos were captured with my old Casio EX-Z750

     

    Using MediaINFO:


    JPEGs

    Complete name                            : E:\Transfers\AsiaHoliday\CIMG1117.JPG

    Format                                   : JPEG

    File size                                : 301 KiB

     

    Image

    Format                                   : JPEG

    Width                                    : 1 000 pixels

    Height                                   : 750 pixels

    Chroma subsampling                       : 4:4:4

    Bit depth                                : 8 bits

    Compression mode                         : Lossy

     

    AVIs

    General

    Complete name                            : E:\Transfers\AsiaHoliday\CIMG1245.AVI

    Format                                   : AVI

    Format/Info                              : Audio Video Interleave

    File size                                : 11.8 MiB

    Duration                                 : 24s 900ms

    Overall bit rate                         : 3 965 Kbps

    Mastered date                            : 2012/01/02/ 13:51 

    Writing application                      : CASIO EX-Z750                

    Writing library                          : QVMI

     

    Video

    ID                                       : 0

    Format                                   : MPEG-4 Visual

    Codec ID                                 : M4S2

    Codec ID/Hint                            : Microsoft

    Duration                                 : 24s 892ms

    Bit rate                                 : 3 777 Kbps

    Width                                    : 640 pixels

    Height                                   : 480 pixels

    Display aspect ratio                     : 4:3

    Frame rate                               : 29.970 fps

    Color space                              : YUV

    Chroma subsampling                       : 4:2:0

    Compression mode                         : Lossy

    Bits/(Pixel*Frame)                       : 0.410

    Stream size                              : 11.2 MiB (95%)

     

    Audio

    ID                                       : 1

    Format                                   : ADPCM

    Codec ID                                 : 11

    Codec ID/Hint                            : Intel

    Duration                                 : 24s 900ms

    Bit rate mode                            : Constant

    Bit rate                                 : 176.4 Kbps

    Channel(s)                               : 1 channel

    Sampling rate                            : 44.1 KHz

    Bit depth                                : 4 bits

    Stream size                              : 538 KiB (4%)

    Interleave, duration                     : 47 ms (1.41 video frame)

     
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  • Steve Grisetti
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    3. Steve Grisetti,
    Apr 18, 2012 6:40 AM   in reply to Evertech
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    According to your report, these are MP4-AVIs from a Casio device? What model of camcorder is that?

     

    I also can not identify the audio codec. Is this video from a smart phone?

     
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  • Bill Hunt
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    4. Bill Hunt,
    Apr 18, 2012 7:00 AM   in reply to Evertech
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    David,

     

    You state that you "captured," from the Casio EX-Z750. Does it shoot on miniDV tape, and did you do the Capture via FireWire in PrE, or did you perhaps Copy the files from a flash-memory card of some sort, and then Import the files into the Project?

     

    Good luck, and let us know a bit more, please.

     

    Hunt

     
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  • John T Smith
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    5. John T Smith,
    Apr 18, 2012 8:14 AM   in reply to Evertech
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    Your screen shows AVI and mpeg4... I don't think that will work

     

    H.264 NOT inside AVI http://forums.adobe.com/thread/854115

     
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  • Evertech
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    6. Evertech,
    Apr 18, 2012 5:12 PM   in reply to Bill Hunt
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    I have all the clips and images saved off the camera and stored on my hard disk.

     
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  • Bill Hunt
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    7. Bill Hunt,
    Apr 18, 2012 6:07 PM   in reply to Evertech
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    OK, that is officially referred to as "Import," and not "Capture," which is a procedure of using minDV tapes, Captured via FireWire/IEEE-1394a connection into PrE.

     

    Now, as John T. points out, the H.264 wrapped in an AVI is not the norm, but some camera mfgrs. seem to want to muddy the waters. PrPro users have encountered such, and have found that either re-warpping the H.264 in either MOV, or MP4, has done a good job. Also, converting to something that PrE can edit smoothly, is also helpful.

     

    Good luck,

     

    Hunt

     
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  • Evertech
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    8. Evertech,
    Apr 18, 2012 7:11 PM   in reply to Bill Hunt
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    One thing I would like to emphasise here.

    I am talking about functionality that Adobe provided in version 9 which is  not repeatable in version 10.

     

     

    David

     
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  • Bill Hunt
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    9. Bill Hunt,
    Apr 19, 2012 7:09 AM   in reply to Evertech
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    David,

     

    Are you saying that you could Capture in PrE 8, from a non-tape camera?

     

    Capturing has always been done, only from a tape-based camera, via FireWire. This is no other way to Capture.

     

    Now, Importing is a different operation. That is where one Copies the files from flash memory, either with a card-reader, or a USB cable. Those files are then Imported into the Project. With most flash memory cameras, one will need to Copy the full folder structure from the card (or built-in memory) to the computer, and then Import the AV files from within that original folder structure. There are other files in those folders, that are not directly Imported, but are used by PrE, so they are necessary too. This depends on the camera, and the format/CODEC, that it shoots in.

     

    Good luck,

     

    Hunt

     
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