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marn77 Calculating status...

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problem opening saved emails

Apr 18, 2012 9:59 AM

I have saved my important emails to my flash drive and have always been able to open them. For some reason, now I cannot access any of them and keep getting the same message. It is:

"Adobe Reader could not open ".......eml" because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."

Like I said, it is for all of my saved emails and all have the extension ".eml". Please help!

618 Views 2 Replies Latest reply: marn77, Apr 19, 2012 5:17 AM

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1. Pat Willener,

Apr 18, 2012 7:38 PM in reply to marn77

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Assuming that you are on Windows, this indicates that your .eml file association has been corrupted.

Set it back by reinstalling / repairing your email client (Outlook Express or Windows Live Mail).

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2. marn77,

Apr 19, 2012 5:17 AM in reply to Pat Willener

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Thanks for your help, Pat. This actually did not work, however, in another post from 6/7/10, someone had asked about Adobe Reader 9.3 not working with Windows 7. I see that you had answered that post also, but the problem was solved by graffiti. Graffiti said that if you have both Reader and Acrobat installed on the same machine, you should uninstall one and repair the other since both fight for resources leading to various issues. Once I uninstalled Reader, the problem was solved. Thanks so much for taking the time to try to help me. You actually did, by leading me to the correct answer. Have a nice day.

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Adobe Reader

problem opening saved emails

Apr 18, 2012 9:59 AM

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