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tlbuxto1
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Acrobat 8.0 broken after installing update 8.3.1

Apr 17, 2012 2:39 PM

I have Acrobat 8.0 installed on my PC.  I downloaded and installed update 8.3.1.  Now, after I launch Acrobat, it only stays active for about 10 seconds then dies.  I tried the Acrobat repair option but that does not correct the problem.  What else should I try?

475 Views   3 Replies   Latest reply: David Kastendick, Apr 18, 2012 11:51 AM
 
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  • willyjp
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    1. willyjp,
    Apr 17, 2012 2:51 PM   in reply to tlbuxto1
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    Hi,

     

    Can you try to launch acrobat with out plug in ( press and hold shift + double click on acrobat shortcut).

     
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  • Jeff A Wright
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    2. Jeff A Wright,
    Apr 17, 2012 4:12 PM   in reply to willyjp
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    Moving this discussion to the Acrobat Installation & Update Issues forum.

     
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  • David Kastendick
    3,110 posts
    Apr 7, 2010
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    3. David Kastendick,
    Apr 18, 2012 11:51 AM   in reply to tlbuxto1
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    Good day,

     

    You may also want to try repairing Acrobat via Help > Repair Acrobat Installation.

     

    Kind regards,

    David

     
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