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michaelgb@nierinna
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installing LR3 on MacBook Pro OSX Lion 10.7.3

Apr 17, 2012 5:34 AM

hello folks, having troubke installing Lightroom 3 on my new MacBook Pro running OSX 10.7.3. Reciev error dialouge box after setting serial etc that says'An error occurred when attempting to change modules. Any bright ideas out there?

 

cheers, Mike

 
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  • Currently Being Moderated
    Apr 17, 2012 10:34 AM   in reply to michaelgb@nierinna

    You might follow the below article and check if that helps.

    http://helpx.adobe.com/lightroom/kb/error-changing-modules-lightroom.h tml

     
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  • Currently Being Moderated
    Apr 17, 2012 10:37 AM   in reply to michaelgb@nierinna

    You can go through the below forum link as well.

    http://forums.adobe.com/message/4171948

     
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  • Currently Being Moderated
    Apr 18, 2012 2:49 PM   in reply to michaelgb@nierinna

    Moving this thread to the Photoshop Lightroom forum.  Michaelgb@nierinna do you receive any error messages when installing the software?  Have you tried logging into a different administrator account to see if the problem continues?

     
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  • Currently Being Moderated
    Apr 19, 2012 2:12 AM   in reply to michaelgb@nierinna

    Remove the Lightroom folder from the below location and paste it to the desktop.

    /Users/[user name]/Library/Application Support/Adobe/Lightroom

     

    Library folder is hidden in MAC Lion.

     

    Hold Option and Use the “Go” Menu to Show Library  : http://osxdaily.com/2011/07/22/access-user-library-folder-in-os-x-lion /


     


     
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    Oct 7, 2012 7:01 PM   in reply to Arpit Kapoor

    I had no problem with LR4, but did with LR4.1 and 4.2.  I don't remember the order especially, i.e. I was changing laptops and somewhere along the way updated OS to Mountain Lion. Kept getting this error and its was a typical Adobe blank spot and most of the help forums weren't very helpful, despite efforts.

     

    The answer for me at least is on the Adobe site at http://goo.gl/KjkHz which describes accessing the hidden library files, etc and gives fairly precise instructions on how to do it once you reach the Lightroom folder in App Support. You don't need to go into the Lightroom folder, Just click on it, get info and change all permissions to "read and write" rather than restrictive. You WILL find a folder titled simply "Lightroom" in app support -- or you're not in the right place.

     

    I know how to access the hidden files, but I don't usually think about having to do something like this for a routine installation. FWIW, there is sometimes mentioned a problem with installs when NIK filters are installed. I have three sets including Topaz Suite, FilterForge and Tiffen. (don't ask). They are not a problem.

     
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