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ChrisDx
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Not installing

Apr 18, 2012 3:10 PM

Hi;

I have a brand new out of the box iMac. I tried installing Flash Player but the progress bar stalled at 95% for several minutes. I quit the installation and tried again but got a message that the installation failed. Tried a few more times to no avail. The troubleshooting site did not help. Any ideas?

Chris

 
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Apr 18, 2012 3:15 PM   in reply to ChrisDx

    Hi Chris,

    Could you try the following steps for me please?

     

    1. Mount the Flash Player .dmg file

    2. Right click on "Install Adobe Flash Player" and select "Show Package Contents"

    3. Navigate into "Contents", then "Resources"

    4. Double click the file "Adobe Flash Player.pkg"

    5. Follow through the installation steps

     

    Thanks,

    Chris

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Apr 18, 2012 4:12 PM   in reply to ChrisDx

    Are you right clicking on step 2?  You shouldn't be getting prompted for your password until you double click on the Adobe Flash Player.pkg file.

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Apr 19, 2012 1:28 PM   in reply to ChrisDx

    Excellent, glad to hear that.

     
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