Have uninstalled and reinstalled. Keep getting "Opening 16.8Kb/0.0Kb" (for example) on a gray screen. Refresh doesn't help.
Hi Ankit... I used Windows 7 on a PC with IE9. I discovered yesterday that some will open after about 5 mins or a refresh, but for other people the PDFs open much more quickly (although others I know have the same problems I do).
This is the website that wont work well for me ... any of the reports under Latest Reports.
Thanks so much.
I went to the link you posted and opened each PDF on that page. Some take a very long time to open, others are more quick.
It appears that all these documents are rather large in size (between 5MB and 20MB); so either their server is too slow to handle it, or their Internet connection is inadequate. (One of the docs I started downloading some 15 minutes ago is still incomplete.)
Thanks for the information.
The links are opening at my end without any issues. I second what Pat has said above, that some of the PDFs are actually large in size and depending on your connection speed may take longer to load in your browser.
You could try launching some small PDFs such as: helpx.adobe.com/content/dam/help/attachments/Acrobat_Reader_ReleaseNo te_10.1.3.pdf
and see if you are able to view this.
Europe, Middle East and Africa