I am having this message display EVERY time I try and save something in my newly installed Photoshop (cs5) "Could not save "filename.jpg” because the file is locked or you do not have the necessary access privileges. Use the ‘Get Info’ command in the Finder to unlock the file or change permissions on the file or enclosing folders. I have tried Uninstalling and reinstalling after resetting permissions, I have tried saving the file under a new name, I have tried adding a new admin... nothing seems to work and my Illustrator is working seamlessly!??
It sounds more like a permissions issue than a Photoshop one. Ae you saving to a local hard drive or a network? Check the properties for the save location and make sure they are not set to read only.
BTW I have had global permissions for and entire drive set to read only after moving it to a new system.
Thanks for responding. I assumed it was a permissions issue too, but why is it only when I save in photoshop? Not in illustrator? I am just trying to save to my desktop.
Do you mind telling me how to check the properties of my save location (in this case my desktop)? I would really appreciate it!
Jill, if Windows then: C:\Users\your_user_name\ and right click desktop, but you can rightclick individual files of course.
Seems like the is a Windows 7 issue:
Since you mentioned Finder I assume you are on a Mac.
Have you tried to repair disk permissons? Believe that is a mac thing.
Here is a lnk on how to change permission in a Mac. http://support.apple.com/kb/TA20907
Hope I read you correctly.
I am sorry, I am using the newest version of Mac and using Mac OS X Lion 10.7.3
I have checked the permissions via the Get Info in the finder folder and still have the problem. This is so bizarre to me. So frustrating. Doesn't it seem strange that it is only a problem when saving in PS and not Illustrator? If it were a general permissions issue, wouldn't both programs be giving me a problem?
Thanks so much for helping me!
I have, In general, I use Illustrator to create the file. Save it to either the desktop or a new folder. Then I go into PS to edit and crop etc... But what is happening is when I go to save my edits to either the desktop or folder from PS, that message comes up saying I can't.
I have tried changing the name, changing the save to, I have tried just hitting 'save' instead of 'save as'. Nothing worked.
I'm surprised no one has suggested clearing your Photoshop preferences thus far.
Quit Photoshop, then press Command + Option + Shift on cold-starting Photoshop. Get the keys down quickly enough and you'll be asked to confirm deletion of your current preferences.
Also, if you're having file format problems, ensure you haven't somehow tied in plug-ins provided by Adobe for a different (e.g., older) version of Photoshop.
Did this problem get resolved JillBT as I have encountered exactly the same on my MacBook Pro OS X 10.7.5. CS5 photoshop only. I have just migrated from MBPro to imac running mountain lion - CS5 works fine on that inc Photoshop. MBPro still gets lots of use when I'm out and about so do need it..... Any help very welcomed.
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