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Brian Wood
Brian Wood
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Publish in Beta 7 Adobe ID

Apr 18, 2012 12:42 PM

So, when you install Muse it asks for an Adobe ID. That info is stored with the program.

When I go to publish a site for the first time ever, it comes up with "Upgrade To Adobe ID" dialog box.

My Adobe ID (email) shows in there. I enter my Adobe ID password and can't get past the dialog since it tells me the password is correct.

I know it's correct. The thing that is a bit confusing is the dialog makes it sound like I enter a "BC password" — when I never created an account there? Is the password my Adobe ID password?

237 Views   1 Reply   Latest reply: Zak Williamson, Apr 19, 2012 10:25 AM
 
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  • Zak Williamson
    Currently Being Moderated
    1. Zak Williamson,
    Apr 19, 2012 10:25 AM   in reply to Brian Wood
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    The dialog you describe only comes up if there's already an account on Business Catalyst that's using the same e-mail address as your Adobe ID (and the Business Catalyst credentials have not yet been converted to be an Adobe ID).

     

    If you go to businesscatalyst.com and attempt to login with your e-mail address you should be able to use the "Forgot Password" mechanism to set a new password that you could then provide in this screen in Muse.

     
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