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clgurr
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Patch for PSE9

Apr 15, 2012 6:00 PM

Tags: #crash #elements #photoshop_elements_9

Is there a patch to keep PSE9 from crashing every time I quit the program?  I'm using an iMAC and this has only happened since I installed LION.

525 Views   6 Replies   Latest reply: clgurr, Apr 19, 2012 5:05 PM
 
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  • Barbara B.
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    1. Barbara B.,
    Apr 15, 2012 8:25 PM   in reply to clgurr
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    Usually this is caused by third party plug-ins, especially those from Topaz. If you've installed anything, check with the developer for updates for lion.

     
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  • clgurr
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    2. clgurr,
    Apr 15, 2012 10:02 PM   in reply to Barbara B.
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    I have nothing from Topaz.  When I asked Apple about the problem, they said it was an Adobe problem.

     
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  • Barbara B.
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    3. Barbara B.,
    Apr 15, 2012 10:23 PM   in reply to clgurr
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    Have you installed any plugins? I didn't mean to check with apple for updates to lion; I meant to check with the makers of any plug-ins you have added to PSE, regardless of whether or not they're from Topaz, to see if they need to be updated for lion.

     
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  • clgurr
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    4. clgurr,
    Apr 16, 2012 10:42 PM   in reply to Barbara B.
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    no plug-ins

    What is Topaz?  Never used it.

     
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  • Barbara B.
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    5. Barbara B.,
    Apr 17, 2012 5:58 AM   in reply to clgurr
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    Topaz is a very popular maker of plugins for noise reduction, sharpening, artistic effects. Did you delete the preferences for PSE when you installed lion? If not, go to your username>library>preferences and delete:

     

    com.adobe.PhotoshopElements.plist

    Adobe Photoshop Elements 9 settings

    Adobe Photoshop Elements 9 paths

     

    and any lockfiles with the same names. That library folder is hidden in lion. To see it, in the finder hold down the option key while you click the Go menu. It will appear below the little house for your user account. While you're in there, go to Saved Application States and delete anything relating to PSE. I'd also suggest repairing permissions before restarting PSE.

     
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  • clgurr
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    6. clgurr,
    Apr 19, 2012 5:05 PM   in reply to Barbara B.
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    Thank you for that last set of instructions.  I never would have figured that out on my own.  It seems to be working now.

     
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