Skip navigation
Currently Being Moderated

Why won't PSE 10 Organizer import files from certain files?

Apr 19, 2012 2:57 PM

I have recently upgraded my PC.

The PC is running windows 7 and PSE 10.

I copied all the photos from my old PC to a disk on the new PC.

These are orginised in sub folders (with the download date as the folder name)

I then imported the folders into PSE organizer, using:


  "get photos and videos"

      "from files and folders"


This appeared to go OK, but there are some sub folders which will not import into the catalog.


If I try to import the files from the folder indiviually, I get a message box reporting that the files already exist in the catalogue.

But try as I might I cannot find these files in the main catalog.

I know the files are not damaged as I can greate a new catalog and import the files into this new catalogue with no issues.


Is there a way of stopping the organizer checking for duplicate files?

Is there a way of getting the organizer to tell me where the duplicates are?

Or is there another way of getting these files into the main catalogue?


Thanks is advance


  • Currently Being Moderated
    Apr 19, 2012 5:01 PM   in reply to tuonorick

    Sounds like your main catalog is corrupted.  Use File...Catalog to open the Catalog Manager.  Highlight your catalog and hit the "Repair" button, then repeat, using the "Optimize" button.



    Mark as:
  • Currently Being Moderated
    Apr 21, 2012 9:05 AM   in reply to tuonorick

    Yes Catalog Repair and Optimize is one way you can check this. You could give a try to one more thing.


    From the Display dropdown present on the top right corner, select Folder Location view and then in the folder hierarchy that opens you can check if the corresponding folders are being shown with a blue card icon (which implies that media from these has been imported already) or not.




    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points