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dantarbill
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Downloaded on XP, Install on Win7

Apr 19, 2012 2:19 PM

I’m attempting to install the demo/trial copy of Photoshop Elements 10 on a Win7 Pro system…and encountering some unnamed error in the installation of Shared Elements that causes the install routine to subsequently completely uninstall the application.

 

I started by trying to run the AdobeDownloadAssistant.exe on the target system…only to find that it was going take more than 2 hours to complete.  I decided to abort that and do it later on another system where I had a more reliable connection.  That download was done on an XP Service Pack 3 machine.  (It took more than 4 hours to complete the download.)  After that, I let the install run to the point of expanding the 7zip file to the PSE 10 folder.  As a separate pass, I manually ran the PSE 10\Setup.exe, which successfully installed on the XP machine.

 

When I attempted to install on the target Win7 machine (from a copy of the PSE 10 directory on an SD card), the install failed.  It started by creating useful looking directories in C:\Program Files (x86)\Adobe and populating them with bunches of stuff.  Then it reported an error in the Shared Elements installation and backed everything out.

 

What kinds of things will cause this to happen?

Are the downloaded files different for XP than they are for Win7? 

Do I have to run AdobeDownloadAssistant on the actual machine targeted for installation?

Is the demo download somehow only good for one install?

 
Replies
  • Currently Being Moderated
    Apr 19, 2012 2:22 PM   in reply to dantarbill

    the answer for all your question is NO..

     

    we need exact error message ?

     

    Also copy and paste the file from SD card to desktop and then check.

     
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  • Currently Being Moderated
    Apr 20, 2012 12:39 AM   in reply to dantarbill

    If it rolls back on shared components, then this may mean there is an incompatible version of Flash Player, Adobe Reader/ Acrobat or Adobe AIR on the system. Look for those, uninstall them, try running your setup again.

     

    Mylenium

     
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