md1soc99 Calculating status...
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Not much to go on there.
- Size of project. (No of topics for a start)
- Location of project. Must be on a local drive.
- Folder to which you are generating. Must also be local.
- Is this webhelp?
- Do the sample projects generate OK? Will tell us whether the problem is project related.
Try going to Tools > Options and ticking the option to always delete the cache, then close and reopen the project. Alternatively just manually delete the CPD file when the project is closed, it will rebuild on opening the project.
See www.grainge.org for RoboHelp and Authoring tips
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The one you are not sure of is most likely the problem. When you generate an output, there is a field saying where the output is to be created. That must be on your hard disk. I suspect you may be generating to a network drive.
Also I note that you are creating a WebHelp Pro output. That sounds like you have fallen into the trap of seeing that as a better version of WebHelp. It is in fact an output that requires RoboHelp Server. Do you have access to RoboHelp Server.
See www.grainge.org for RoboHelp and Authoring tips
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Hi there
md1soc99 wrote:
I took my Robohelp9 folder and moved it entirely to my desktop, to ensure I am not generating on the network drive.
Sorry, but that's not good enough. You need to ensure the field where you specify the output folder and start page is correctly configured.
Can you post a screen capture of the properties dialog you see when you double-click your WebHelp layout?
Cheers... Rick
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Right click the image in the Word document and there will be an option to Save Image As. Use that to save the image and upload that.
See www.grainge.org for RoboHelp and Authoring tips
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Peter here is what is happening, notice at the bottom where it says "processing full text search data". Generating a project takes at 2 maybe 3 hours. And it spends it's entire time at that point-processing full text search data.
In this second frame, you can see the amount of time that is spent doing a full text search data & also compiling for the particular output. Any ideas what setting I have out of wack that is causing such a long generation time?
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29 topics is very small and it should all generate in seconds. Are there linked Word or FrameMaker documents?
Right click in the SSL pod and select Create New and create a new WebHelp layout. Do not use the duplicate option. Make sure the output folder is within the SSL folder of the project, it should be created that way by default. Do not change any other settings. Click Save and Generate and see how long the process takes.
Let us know how that goes.
See www.grainge.org for RoboHelp and Authoring tips
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I followed your instructions and got similar results. While I only have 29 topics, the majority of them are linked to references, handbooks, policy letters, Air Force Instructions, etc...Some of these are very extensive in length, upwards of 500 pages. My guess is that everytime I generate and it does this full text search thing, it is actually going through every document for whatever reason. This is my best educated guess. What do you think? If I'm correct, is there a better way to build my project to get around this timely hang-up? I really appreciate your help thus far!
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Funny because I had a feeling I saw something about linked documents but I couldn't see it in this thread.
When you refer to linked documents, do you mean as in File > Link > Word document? If so, then yes that is what is happening, the search is including all the linked documents. I'm not sure if it would eventually handle that lot or just blow out. Maybe set it running on Friday afternoon?
If you are just referring to hyperlinked documents, then RoboHelp would not be searching them.
Can you install RoboHelp in trial version mode on another machine and copy the project there? Not expecting a difference but we need to rule it out.
Try deselecting all the Search options except highlighting when you generate.
Beyond that I am thinking you may need to pursue this with Adobe or consider merged help. Post back before you go there though.
See www.grainge.org for RoboHelp and Authoring tips
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It is possible to exclude the documents from the search results. Edit the SALIdxSvc12.xml file in your RoboHelp installation folder and remove the file extensions you don't want in your search results:
<SAL Version="1.10">
<IndexService>
<SupportedTypes>
<Type Ext=".pdf"/>
<Type Ext=".doc"/>
<Type Ext=".docx"/>
<Type Ext=".xls"/>
<Type Ext=".xlsx"/>
<Type Ext=".ppt"/>
<Type Ext=".pptx"/>
</SupportedTypes>
</IndexService>
</SAL>
And my suggestion of removing the network cable when you're generating was suggested to me by someone from Adobe at a meeting
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Sorry I wasn't clear. I was referring to links to files that are not baggage files and I didn't include that possibility.
If the hyperlinks are to documents that are in baggage files, then editing the file in m_d_uk2's reply is the way to go.
Unless I have misunderstood the point about removing the network cable, that would only affect anyone whose profile is on a network. Check that with your IT guys.
See www.grainge.org for RoboHelp and Authoring tips
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