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Install adobe flash player 11! plz help

New Here ,
Apr 05, 2012 Apr 05, 2012

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cannot install for firefox. need adobe flash player 11. keeps saying general instalation error. someone with a brain plz help.

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Adobe Employee ,
Apr 05, 2012 Apr 05, 2012

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What operating system are you using?

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New Here ,
Apr 09, 2012 Apr 09, 2012

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i use a microsoft windows xp, home edition, version 2002, service pack one

ps. im a computer retard

can u help!!?

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Adobe Employee ,
Apr 09, 2012 Apr 09, 2012

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Ok, what happens if you try and install using this installer?

Flash Player 11 for Other Browsers

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New Here ,
Apr 20, 2012 Apr 20, 2012

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its says my system doesnt meet the requirements for this something something

what does that mean?

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Adobe Employee ,
Apr 20, 2012 Apr 20, 2012

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I'm going to need the exact error if you can.  Windows XP should be fine with that installer.

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New Here ,
Apr 22, 2012 Apr 22, 2012

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The installation encountered errors:

A required file

(C:/WINDOWS/SYSTEM32/FlashPlayerApp.exe:5) could not be written due to insufficient permissions.

is what it says

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LEGEND ,
Apr 22, 2012 Apr 22, 2012

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Try a clean install according to http://forums.adobe.com/thread/928315

After you finish the above procedure, download and run the offline installer from the link that Chris posted earlier.

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New Here ,
Apr 25, 2012 Apr 25, 2012

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i tried several times...it still doesn't work.

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LEGEND ,
Apr 25, 2012 Apr 25, 2012

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And you have manually deleted C:/WINDOWS/SYSTEM32/FlashPlayerApp.exe ?

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New Here ,
Apr 26, 2012 Apr 26, 2012

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i did the uninstall thing you sent me and then i did the flash player 11 for other browsers chris sent me...

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Adobe Employee ,
Apr 26, 2012 Apr 26, 2012

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With that error, it sounds like you're running into a permissions issue.  I would recommend running through steps 2 - 6 in this FAQ:

How do I fix Windows permission problems with Flash Player?

Then do an clean install using these steps:

How do I do a clean install of Flash Player?

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