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lesliejwyatt
lesliejwyatt Calculating status...
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Trouble opening LicenseRecovery109.zip

Apr 20, 2012 10:13 AM

Tags: #error #license #error_msg

I have downloaded the licensing repair file for windows from http://www.adobe.com/support/contact/licensing_download_eula.html, but can't now open the LicenseRecovery109.zip that I downloaded. The error message says it is because it is either not a supported file type or the file has been damaged. Now what?!

912 Views   4 Replies   Latest reply: lesliejwyatt, Apr 21, 2012 11:07 AM
 
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  • Mylenium
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    1. Mylenium,
    Apr 20, 2012 10:34 AM   in reply to lesliejwyatt
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    With what packing tool are you trying to unzip the file? Also make sure that your virus scanner is not deep-scanning the file or blocking it because ZIP files of course also may contain malicious stuff...

     

    Mylenium

     
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  • lesliejwyatt
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    2. lesliejwyatt,
    Apr 20, 2012 11:38 AM   in reply to Mylenium
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    With the latest update of adobe flash, if I'm understanding it correctly. I run AVG free anitvirus. Is there a way to disable the blocking aspect until I get this license recovery file installed?

     
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  • Mylenium
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    3. Mylenium,
    Apr 21, 2012 12:23 AM   in reply to lesliejwyatt
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    You don't open ZIP files with Flash. Download WinZip or another tool. And simply temporarily disable youre virus scanner.

     

    Mylenium

     
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  • lesliejwyatt
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    4. lesliejwyatt,
    Apr 21, 2012 11:07 AM   in reply to Mylenium
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    okay, so I downloaded WinZip, and now it says I can't open the dll file. Am I doing something wrong?

     
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