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ZoidAsaph
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CS6 installation error summary- Exit code 6

Apr 21, 2012 12:43 AM

Tags: #installation #error_code_6

When I attempt to install the CS6 Beta, I get the below error message:

 

I went to the forum and also verified the temp. file in the /appdata/roaming/microsoft/ file.

 

I currently have CS5 master collection installed.

 

Regards,

 

Mark

 

 

 

 

 

Error summary.JPG

Error summary2.JPG

956 Views   3 Replies   Latest reply: Ashutosh.Nigam, Apr 22, 2012 6:26 AM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    Apr 20, 2012 8:35 AM   in reply to ZoidAsaph
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    Moving this discussion to the Photoshop CS6 forum.

     
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  • Pattie F
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    2. Pattie F,
    Apr 21, 2012 12:46 AM   in reply to ZoidAsaph
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    Is this the first time you tried to install CS6? What operating system are you running on your pc?

    I'll forward this to the installation experts.

     

    Thanks

    Pattie

     
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  • Ashutosh.Nigam
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    3. Ashutosh.Nigam,
    Apr 22, 2012 6:26 AM   in reply to Pattie F
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    Hi Mark,

     

    This is a known issue, The workaround for the same is to create a folder 'Favorites' at

    >'<Windows drive>:\Users\Public\Favorites\

     

    Then try installing PS again it should work.

     

    Regards,

    Ashutosh

     
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