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ZoidAsaph
Currently Being Moderated

CS6 installation error summary- Exit code 6

Apr 21, 2012 12:43 AM

Tags: #installation #error_code_6

When I attempt to install the CS6 Beta, I get the below error message:

 

I went to the forum and also verified the temp. file in the /appdata/roaming/microsoft/ file.

 

I currently have CS5 master collection installed.

 

Regards,

 

Mark

 

 

 

 

 

Error summary.JPG

Error summary2.JPG

 
Replies
  • Currently Being Moderated
    Apr 20, 2012 8:35 AM   in reply to ZoidAsaph

    Moving this discussion to the Photoshop CS6 forum.

     
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  • Currently Being Moderated
    Apr 21, 2012 12:46 AM   in reply to ZoidAsaph

    Is this the first time you tried to install CS6? What operating system are you running on your pc?

    I'll forward this to the installation experts.

     

    Thanks

    Pattie

     
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  • Currently Being Moderated
    Apr 22, 2012 6:26 AM   in reply to Pattie F

    Hi Mark,

     

    This is a known issue, The workaround for the same is to create a folder 'Favorites' at

    >'<Windows drive>:\Users\Public\Favorites\

     

    Then try installing PS again it should work.

     

    Regards,

    Ashutosh

     
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    Mark as:

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