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law5150
Currently Being Moderated

Premiere Elements 10 has stopped working

Apr 19, 2012 5:29 PM

Tags: #premiere_elements #premiere_elements_10 #elements_10 #acer

Actually it has not worked yet.

I just installed the Premiere Elements 10 -  again, followed all the details.

My laptop is Acer Iconia 6102 dual screen touchbook

Windows 7, Intel Core i5 CPU M480@ 2.67GHz, sys mem= 4gb

Toshiba MK6465GSX disk drive, Intel HD Gaphics

 

The computer is new.

 

The dialogue says that Premiere Elements 10 has stopped working and will shut down.

 
Replies
  • Currently Being Moderated
    Apr 19, 2012 7:12 PM   in reply to law5150

    How much free, clean, freshly defragmented space is on your C drive? You'll need at least 20-30 gigs of free space to open the program.

     

    You'll also want to go manually to Windows Update and ensure you have downloaded even the non-critical updates to Windows 7. Doing so nets you some important drivers that otherwise aren't downloaded to your computer.

     
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  • Currently Being Moderated
    Apr 20, 2012 6:41 AM   in reply to law5150

    Along with Steve's suggestions, this ARTICLE might be useful.

     

    It starts with a checklist to get PrE working best, then goes into links with tips on tuning up your system and OS, and finally, has links on troubleshooting, which sort of work up in "degree of difficulty."

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Apr 21, 2012 11:07 AM   in reply to law5150

    Thank you for reporting. There should not be an issue, regarding free-space. Now, does the computer only have one HDD, your C:\, which you are reporting the free-space for?

     

    As for the driver update, did you download and install that from either the computer's mfgr's. Web site, say Dell, or HP, or from the card/chip mfgr's. Web site, say nVidia, or ATI/AMD?

     

    Good luck,

     

    Hunt

     
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