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why does CS6 not recognize my GPU?

Apr 21, 2012 3:46 PM

My laptop has a GTX 630M which should have enough stuff to run the Oil Paint filter, yet I can't select Open GL in preferences.

478 Views   2 Replies   Latest reply: Pattie F, Apr 21, 2012 6:08 PM
 
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  • Howard Pinsky
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    1. Howard Pinsky,
    Apr 21, 2012 3:49 PM   in reply to FRLang
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    Have you recently updated your drivers? They may simply be outdated. What operating system are you working on?

     
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  • Pattie F
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    2. Pattie F,
    Apr 21, 2012 6:08 PM   in reply to FRLang
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    can you attach your system information (ps  help>system info)?

     

    Usually these are video board or driver issues. Also, check this document for troubleshooting options with GPU settings and let us know what happens.

    Check the date on your driver to be sure it is the most recent. This usually fixes it.

     

    Pattie

     

    What features use the GPU and how do I troubleshoot GPU issues?

     
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