Skip navigation
VillageBCS
VillageBCS Calculating status...
Currently Being Moderated

BC Partner Admin Login and Terms of Use

Apr 21, 2012 6:15 PM

Categories: Bug Reports and System Issues, General Discussion Tags: #admin_login #partner_login #new_terms_of_use_login_issues

I'm unable to login to all of my sites admin consoles. I agreed to the Terms of Use and now cannot login to any of my sites.  Has anyone else experienced this issue?  I'm able to login to my Partner Site but not my clients admin consoles.  Its seems BC is not allowing me to use the system because the Terms of Use but I agreed to the Terms of Use.

 

Any help would be appreciated.

 

Thank you,

Chris Lewis

379 Views   4 Replies   Latest reply: Liam Dilley, Apr 21, 2012 8:26 PM
 
Replies
  • Liam Dilley
    3,982 posts
    Feb 28, 2012
    Currently Being Moderated
    1. Liam Dilley,
    Apr 21, 2012 7:03 PM   in reply to VillageBCS
    Report

    Hey there,

    There has been some reports - http://www.businesscatalyst.com/support/system-status but they said they fixed now. You still having issues?

     
    |
    Mark as:
  • VillageBCS
    Currently Being Moderated
    2. VillageBCS,
    Apr 21, 2012 7:09 PM   in reply to Liam Dilley
    Report

    Thanks for the reply Liam, Yes I'm still having issues.  It seems the terms of use is not allowing me access to the BC System / Admin Consoles for all of my clients.

     
    |
    Mark as:
  • VillageBCS
    Currently Being Moderated
    3. VillageBCS,
    Apr 21, 2012 7:44 PM   in reply to VillageBCS
    Report

    I am now able to access the clients admin consoles.  I was using Firefox with no luck... so I tried Safari which took me to the window which asked for my Date of Birth then asked me to accept the Terms of Use again. This corrected the issue but I'm unsure if Adobe Support corrected the issue or using Safari over Firefox corrected the issue.  I can now access the admin using both browsers.

     
    |
    Mark as:
  • Liam Dilley
    3,982 posts
    Feb 28, 2012
    Currently Being Moderated
    4. Liam Dilley,
    Apr 21, 2012 8:26 PM   in reply to VillageBCS
    Report

    I think BC still ironing things out despite saying it is fixed, unless it just came right. Can not see how it would have been a browser releated issue.

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points