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Troubled2
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Trouble with 11.2

Apr 19, 2012 5:17 AM

I am uninstalled and re-installed 11.2 several times now.  Each time I am told the installation was successful but it does not allow me to watch videos.  The little box that is supposed to show existing release installed is always blank and does not have an error message either.  I wanted to go back to an earlier version but of course Adobe does not provide a way to do that....  Video screens are just black and no arrow or wheel to click on to play.  Seems to be a problem with no solution provided that I can find anywhere.  Any help would be appreciated to this low level computer guy.

 
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  • Currently Being Moderated
    Apr 19, 2012 7:21 PM   in reply to Troubled2

    Try a clean install, then download the offline installer(s) from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-pla yer-windows.html#Install_in_a_firewall_proxy_server_environment

     

    Troubled2 wrote:

     

    I wanted to go back to an earlier version but of course Adobe does not provide a way to do that....

    Why would you say that?  http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions. html

     
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  • Currently Being Moderated
    Apr 20, 2012 6:44 AM   in reply to Troubled2

    Could you please go through this link? http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.htm l

     

    Does it work on Chrome?

     
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  • Currently Being Moderated
    Apr 21, 2012 6:53 PM   in reply to Troubled2

    Sorry, in my earlier post I suggested to do a clean install, but forgot to post the link to the instructions: http://forums.adobe.com/thread/928315

     
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