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Problem Opening the Editor

Apr 21, 2012 10:29 PM

I have just installed Elements 9 and have been using it successfully for about a week.  Last night I installed "Classroom in a Book, The official training workbook from Adobe Systems" and began the lessons.  Tonight when I tried to open the Editor, I got the following message:

 

Microsoft Visual C++ Runtime Library

 

This application has requested Runtime to terminate it in an unusual way.

Please contact the applications support team for more information.

 

Then the entire program closes.  I have no problem getting into and using the Organizer, but am unable to edit.  I installed the updates hoping that would help and I have completely turned off the computer and removed the battery in hopes that would help, to no avail.

 

Can you help me with this problem?

 

Thanks.

 
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