My cs6 beta crashes after I do a lot of things such as content aware etc. This only happens when I have been working with photos for a long time (an hour or so). I do not know if it occurs when I have bveen working on an individual photo or when I am working on multiple photos.
I only know that this has happened at least 3 times and it cannot be tolerated.
e-mail addeess firstname.lastname@example.org
My recollection it said something like We are sorry Adobe required to shot down I don't remember the exact notice. I have had 2 chat sessions with Adobe. The first one they
told me to go to a forum; that link could not be opene d. The second one sent me to the same forum that I have available "join discussion" when I open cs6. Both of these simply closed the chat session
after they told me that so I could not question them further.
My real problem is not what I say etc about the crash but how can I send it in. I have tried looking at your comments; still can't find how to send. I am mising something of course but all I need
is a send button.
My previous reply was very short on information and patience. Lets see if I can correct both.
Just today I was doing a lot of gradient work and it crashed.
Message "CS6 has encountered a problem and needs to close. We are sorry for the inconveince"
I am operation in Windows XP. Of course I am limited to 3gig ram which limites me to around 1.7gig available to CS6; may this be a problem? My scratch disk has
over 350gig unused.
Thanks for any help you can give me.
Not the expert Chris is, but it is a safe bet you are runnig out of memory.
You say "My cs6 beta crashes after I do a lot of things such as content aware etc", which is a good clue.
With limited resources you can dial down the histry states, and watch which proceedues you use. If you can flatten image after a few image intense proceedures.
If you start with a 1 meg file you can gain in size rapidly. If you do a whole gaussian blur to a layer now you have a 2 meg file. Each time to do something it adds to file slze.
Liquify and probably content aware of a large section can eat up a lot of resources.
Seems like each new version requires more horsepower. A 64 bit machine with 8 gigs of RAM is now becoming the min. machine to be able to uses all the features of the program.