So Windows 7 looks like it's finishing up installing Premier Elements 10 when I get an error message and Windows rolls back the install. I know others might have had similar issues but I haven't found any sort of solution that works.
I spent about 6 hours trying different things. Trying to use safe mode and running without any extra services through MSconfig.
I even tried reinstalling NET Framework and changing the registry keys (which I wasn't able to do since it won't let me delete the .NET Framework key even with permissions.)
I also downloaded the trial version of Premier elements but it came up with the same error message.
Here is what I keep on getting:
I will be calling the phone support on Monday but I have a feeling they will say it's just something wrong with my computer. Which I don't think is possible because I was able to install the Vegas HD trial and other programs easily enough.
Well I went through that list before. I did try yet another install using all those suggestions. No Dice.
The only thing I can come up with is that I tried to install a really old version of premiere 7 that wasn't able to be installed since it wasn't supported by Windows 7. So maybe that screwed up things?
Either that or I just have severe Registry issues with NET Framework and I can't get those keys fixed. But again I am able to get other programs installed and whatnot.
I have already tried to clean up my registry a few ways.
The only thing I can think of to get this program installed is to do a complete windows 7 reinstall and that would just be a giant pain. But still, I paid good money for this product.
I will wait and contact customer support on Monday.
You might try the Microsoft 'Fixit Tool' here: http://support.microsoft.com/fixit/. That solved a problem I was having with a program install/uninstall.
I also had a problem where an application install kept rolling-back at the end. That problem was identified as being caused by too long a path name. I copied the install folder to a top level folder ( eg. C:\install) and that worked fine.
Insanity is hereditary, you get it from your children
I was able to run the Fixit tool and I had already tried installing directly to the c:
Still no dice. Apparently I am just running into some error in something that is only effecting the premiere elements installation.
Maybe I should see if I can instal a trial of any other Adobe product.
Yeah I tried another trial from adobe (something from the CS5.5 lineup) and that won't install either.
I am guessing that my attempted install of the old Premiere Pro 7 software must have screwed something up with Windows 7? Honestly it's the only thing that seems to make sense at this point.
It's looking like I gotta backup my system and do a complete reinstall of Windows 7.
I honestly don't even want to waste any more time learning about NET Framework and registry keys to solve the problem in that way.
I got it installed finally.
The Adobe Support guy tried to install it 3 times after doing stuff like fixing the Windows installer and updating some stuff.
I had to do a complete clean reinstall of Windows 7 and I was finally able to get Premiere Elements installed.
Everything seems to be working fine now.
Thanks for all the help and advice.
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