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rbengtsson1
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Pen pressure randomly drops out in Photoshop

Apr 19, 2012 5:18 AM

Tags: #photoshop #intuos #wacom #intuos_4

I am using an Intuos4 tablet and the pen pressure randomly stops working in photoshop (cs5.5).

 

Had a bamboo before and the same thing happened there. I have the latest driver installed (tried with older as well), tried different usb ports and different usb wire.

Sometimes it works only a few seconds sometimes 5-10min (never more though) before the pen pressure stops working. And when it does it just stops working, I get the warning triangle in the brush window, then randomly it comes back for a few strokes before it stops wokring again.

 

I'm on a pc. I've tried using photoshop cs1 and also photoshop 7. The same thing happens there.

 

The problem didnt start untill I plugged in my old bamboo into the same computer after having installed the drivers etc for the intuos4.

Ive also tried switching the tip of the pen.

 

Nothing works. What can I do?

996 Views   3 Replies   Latest reply: Chris Cox, Apr 22, 2012 2:34 PM
 
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  • Chris Cox
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    1. Chris Cox,
    Apr 19, 2012 10:02 PM   in reply to rbengtsson1
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    This always gets traced back to 3 things: bad pens, bad tablets (usually a broken cable), and bad drivers.

     

    If you didn't follow Wacom's instructions on removing the old driver, then you may not have updated the driver correctly.

     
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  • rbengtsson1
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    2. rbengtsson1,
    Apr 22, 2012 11:59 AM   in reply to Chris Cox
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    It works as it should on a different computer so its not a problem with either the tablet or pen (or cable).

     

    So it definetly is the driver. Is there anyway, on a pc, that I can remove all drivers that have anything to do with a wacom tablet (both the intuos4 and bamboo) if there is anything left?

    Cause I've done a regular uninstall several times from the control panel and the problem remains. So I'm assuming there has been some issue with the drivers in windows either with the intuos4 or with the old bamboo that causes the mess.

     
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  • Chris Cox
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    3. Chris Cox,
    Apr 22, 2012 2:34 PM   in reply to rbengtsson1
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    Yes, but you'll need to talk to Wacom and have them walk you through it (I don't know where all their settings are stored).

     
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