I have had this program for along time now and never had any problems until recently. Now, whenever I try to connect to one of my wesites it prompts me for my username and password. So I type in my username and password and it says that one of them is incorrect. I haven't changed my username or password so I don't understand why it is saying this and won't let me connect. Sometimes it also pops up that it can't connect to the network server and that I need to contact an administrator. This is very frustrating because I have tried everything I can think of to fix this problem. It has been like this for a couple weeks now and I really need to get on my wesite, so if you know how to fix this please let me know. I need help asap! Thank you.
Launch any browser and enter ftp://www.YOURSITE.com/ . It will promt you for authentication.
Enter the FTP username and password. Verify whether it goes smooth.
Otherwise download any FTP client like, FileZilla and try to connect using it.
Europe, Middle East and Africa