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I'm trying to install the trial for CS5.5 Master Collection, and some products install correctly (like Photoshop), but After Effects gives me an error.
My OS is Windows Vista Home Premium, 64 bits.
This is the error log that the installation gives me:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 11 error(s), 13 warning(s)
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {4569AD91-47F4-4D9E-8FC9-717EC32D7AE1} Microsoft_VC80_CRT_x86_x64 1.0.0.0 -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E}. HRESULT: 0x80073715.
ERROR: Install MSI payload failed with error: 1603 - Error irrecuperable durante la instalación.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E}. HRESULT: 0x80073715.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {D57FC112-312E-4D70-860F-2DB8FB6858F0} CS5.5 Master Collection 5.5.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: DW050: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: DW050: - Adobe After Effects CS5.5 Support: Install failed
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - Adobe After Effects CS5.5 Third Party Content Wrapper: Install failed
ERROR: DW050: - Adobe After Effects CS5.5_AdobeAfterEffects10.5en_USLanguagePack: Install failed
ERROR: DW050: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: DW050: - Adobe After Effects CS5.5: Failed due to Language Pack installation failure
-------------------------------------------------------------------------------------
Does someone know what's wrong?
Thank you.
Please follow the below article and chek if that helps.
http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component-microsoft.html
You might also check the below forum link regarding the same issue.
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WedleTom I would recommend running the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ to review your installation log. It will automatically review the entire log and attempt to locate a solution for you.
Alternately if you wish to view review the log file manually the steps listed in Troubleshoot with install logs | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
Please feel free to respond to this thread if you have any questions regarding either method of diagnosing your difficulties.
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Run the Creative Suite Cleaner Tool, try again.
Mylenium
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Please follow the below article and chek if that helps.
http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component-microsoft.html
You might also check the below forum link regarding the same issue.
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Jeff, Mylenium, thank you, but that I had done that before and it didn't solve the problem.
Artpit Kapoor, I've followed the forum link you gave me (and installed Visual C++ 2010 SP1 Beta Redistributable Package (x64)) and it worked! Thank you!