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heycupcake85 Calculating status...

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Plugin error when trying to open older indesign files

Apr 23, 2012 5:01 AM

Tags: #cs5.5 #update #plugin

Ive been looking through old posts etc, but I cant seem toe find out how I can update this mysterious plugin that will allow me to open files from older versions of indesign in my cs5.5 version of indesign.

Is this even possible? If so, please could someone tell me where i can download or update said plugin to be able to open those older files

Thanks muchos!

514 Views 4 Replies Latest reply: heycupcake85, Apr 23, 2012 7:05 AM

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1. Manish-Sharma,

Apr 23, 2012 5:07 AM in reply to heycupcake85

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What is the name of the Plugin and the OS you are on?

Screen shot of error will help...

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2. heycupcake85,

Apr 23, 2012 5:39 AM in reply to Manish-Sharma

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Unfortunately I'm unable to take a screenshot. The file was made by a client that brought it in on USB and I didn't copy the file. Long story basically.
The error just said that I needed to update my plugin(s) to be able to open this file. It didnt give a name of the plugin or a specific error code.

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3. Bob Levine,

Apr 23, 2012 5:45 AM in reply to heycupcake85

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Either the client was using a beta of CS6 or the file was corrupt.

BTW, did you actually try to open it from the USB stick? Not a good idea and that could have caused a problem all by itself.

Bob

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4. heycupcake85,

Apr 23, 2012 7:05 AM in reply to heycupcake85

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The original file was made in indesign 2.0. Probably a corrupt file as you mention.
I tested it out with other files that were made in 2.0 and they opened without problems after all. So I hope the client can still recover the file on her own computer.

Thanks for the input though!

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