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steadler9
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PDF icon

Apr 23, 2012 8:01 AM

PDF files are shown as a blank document icon on the desktop or in a folder.

How can I get them to display properly with the  PDF icon?

 

 

Mac OS -  Leopard

Adobe Reader v 9.5.1

 

thanks

674 Views   5 Replies   Latest reply: Shashi Kant, May 14, 2012 8:53 AM
 
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  • Shashi Kant
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    1. Shashi Kant,
    May 14, 2012 3:31 AM   in reply to steadler9
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    Please verify that Adobe Reader 9.5.1 is set as default viewer for PDF file types. If this doesn't helps you, Can you please send us the screenshot of the icon that you are seeing. We would also recommend you to upgrade your Reader 9 to Adobe Reader X from here.

     

    -Shashi

     
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  • steadler9
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    2. steadler9,
    May 14, 2012 5:44 AM   in reply to Shashi Kant
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    Thank you for your reply

     

     

    Yes, Adobe 9-5-1 is set as default application fpr PDF.

     

    I am unable to upgrade to Reader X, the website takes me to Reader 9-5-1 which is what I have.

     

     

     

    The icon on my desktop looks like this:

     

     

     

     

    pdf icon.jpg

     
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  • Shashi Kant
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    3. Shashi Kant,
    May 14, 2012 8:31 AM   in reply to steadler9
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    I guess that is the PDF preview that you are seeing. Can you please try the following steps:

    1. Place the pdf file on your desktop.

    2. Either right-click or Ctrl+Left Click on desktop so that the context menu appears.

    3. Select "Show View Options" from that menu.

    4. Now uncheck the option that says: "Show icon preview".

    Now you should see the default PDF icon. Please let us know if this doesn't helps you.

     

    -Shashi

     
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  • steadler9
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    4. steadler9,
    May 14, 2012 8:37 AM   in reply to Shashi Kant
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    fantastic, it works

     

    I am now back to what I am used to seeing

    I did not know about that view setting

     

     

    very gratefull to you for your time

     

    regards

    Stead

     
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  • Shashi Kant
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    5. Shashi Kant,
    May 14, 2012 8:53 AM   in reply to steadler9
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    Thanks Stead.

     

    One more query, are you using a PowerPC or Intel based Mac?

    And please mark this post as answered so that anyother person facing a similar issue would know what to do.

     

    -Shashi

     
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