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Decimatore123
Decimatore123
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Help Adobe flash player keeps uninstalling itself

Apr 22, 2012 2:15 PM

Hello everyone

Adobe flash has been working for me for serveral years now perfectly fin but for some reason now i started getitng these errors and the interenet seems to think i don't have it installed. I tried reinstalling it i shut my computer down for the night boot it back up again and it was still installed on my machine but like the previous day the interent thought it was unistalled so i have been using this temp fix for a few days now and was wondering if only could help me fix this problem for good

5894 Views   13 Replies   Latest reply: PeterTSyd, Jan 13, 2013 4:52 PM
 
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  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    1. Xircal,
    Apr 23, 2012 1:12 AM   in reply to Decimatore123
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    To assist us in quickly understanding your problem, please follow these guidelines when posting:

    • Specify your operating system (including 32bit or 64bit edition)
    • Specify your web browser and version (including 32bit or 64bit edition)
    • Specify your Flash Player version
    • Give us a brief explanation of the problem, please include any information you feel is important
     
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  • Decimatore123
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    2. Decimatore123,
    Apr 23, 2012 12:35 PM   in reply to Xircal
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    -I has a 64 bit operating system,

     

    -as well as a 64 bit webrowser

     

    -version

    11.2.202.233

     

    -I did a fresh uninstal of adobe flash player, then reinstalled it without rebooting inbetween the instal and unistal, I shut down my computer at night. The following morning i booted it up and i looked into youtube, and my steam to find i could no longer play videos it kept saying i needed adobe flash when i knew for a fact i had just instaled it so i repeated the process and it worked fine until I shut it down again. I have been doing this process for a few days now, and was wondering if there is a way to fix this

     
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  • Xircal
    753 posts
    Mar 29, 2011
    Currently Being Moderated
    3. Xircal,
    Apr 24, 2012 12:11 AM   in reply to Decimatore123
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    Decimatore123 wrote:

     

    -I has a 64 bit operating system,

     

    -as well as a 64 bit webrowser

     

    -version

    11.2.202.233

     

     

    You're not helping yourself or others by posting vague answers.

     

    Which of these 64-bit operating systems is yours?

    • Windows XP 64-bit Edition
    • Windows Vista
    • Windows 7
    • MAC OSX 10.3 "Panther"
    • MAC OSX 10.4 "Tiger"
    • MAC OSX 10.5 "Leopard"
    • MAC OSX 10.6 "Snow Leopard"
    • MAC OSX 10.7 "Lion"
    • Ubuntu 64-bit
    • OpenSUSE 12.1
    • Fedora 64-bit

     

    Which of these 64-bit browsers is yours?

    • Safari
    • Internet Explorer
    • Firefox (Waterfox)
    • Opera
    • Dragon Internet Browser
    • Konquerer
     
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  • Decimatore123
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    4. Decimatore123,
    Apr 24, 2012 3:52 PM   in reply to Xircal
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    srry bout that XD

     

    -Windows 7 (64 bit)

     

    -Internet Explorer (64 bit)

     
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  • Pat Willener
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    5. Pat Willener,
    Apr 24, 2012 7:31 PM   in reply to Decimatore123
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    Try a clean install, as described in http://forums.adobe.com/thread/928315

     

    Then download and run the offline installers from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-pla yer-windows.html#Install_in_a_firewall_proxy_server_environment

     
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  • Decimatore123
    Currently Being Moderated
    6. Decimatore123,
    Apr 25, 2012 1:19 PM   in reply to Pat Willener
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    I went to the instal page and while I was removing the files I found 2 that I could not remove from the C:\Windows\SysWOW64\Macromed\Flash it said I needed administrative permission which sadly I don't know how to delete these two files I tried using unlocker but It isn't helping how do I fix dis

     
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  • Pat Willener
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    7. Pat Willener,
    Apr 26, 2012 12:11 AM   in reply to Decimatore123
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    Does your Windows user account have administrative privileges?

     

    If not, can you login to a user account that has?

     
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  • Decimatore123
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    8. Decimatore123,
    Apr 26, 2012 3:56 PM   in reply to Pat Willener
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    Yes my account does have administrative privilages

     
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  • Chris Campbell
    8,779 posts
    May 4, 2010
    Currently Being Moderated
    9. Chris Campbell,
    Apr 26, 2012 3:59 PM   in reply to Decimatore123
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    If you're consistently having to reinstall after each reboot, please try the steps listed in this FAQ:

     

    How do I fix Windows permission problems with Flash Player?

     

    If you continue to have problems, please post your installer log so we can see if something is causing Flash Player to be uninstalled.

     

    Where do I find the Flash Player installation log on Windows?

     
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  • Decimatore123
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    10. Decimatore123,
    Apr 26, 2012 4:39 PM   in reply to Chris Campbell
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    well that patched things up very nicely thank so much turns out that was the exact issue XD

     
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  • 203niacey
    Currently Being Moderated
    11. 203niacey,
    Jul 1, 2012 12:08 PM   in reply to Chris Campbell
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    nothing is working, tried everything you suggested on this forum

     

    so here is the flash last log

     

    =O====== M/11.2.202.235 2012-06-15+05-33-52.554 ========

    0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX. exe" -maintain activex

    0001 [W] 00001015 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_235.ocx 5

    0002 [I] 00000018

    0003 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.e xe 5

    0004 [I] 00000018

    0005 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.e xe 5

    0006 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

    0007 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

    0008 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

    0009 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

    0010 [W] 00001021

    0011 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0012 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0013 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0014 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.e xe 5

    0015 [I] 00000012

    =X====== M/11.2.202.235 2012-06-15+05-34-00.978 ========

     

    2012-6-15+5-34-23.586 [error] 1226 1062

    =O====== M/11.3.300.257 2012-06-15+05-34-12.037 ========

    0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.e xe" -maintain plugin

    0001 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.ex e 5

    0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

    0003 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

    0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

    0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

    0006 [W] 00001021

    0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0008 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0010 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0011 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlay erCPLApp.cpl 2

    0012 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

    0013 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0014 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

    0015 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

    0016 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

    0017 [W] 00001036 Software\Opera Software/Last CommandLine 2

    0018 [W] 00001036 Software\Opera Software/Last CommandLine 2

    0019 [W] 00001036 Software\Opera Software/Plugin Path 2

    0020 [W] 00001036 Software\Opera Software/Plugin Path 2

    0021 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.ex e 5

    0022 [I] 00000012

    =X====== M/11.3.300.257 2012-06-15+05-34-26.207 ========

     

    =O====== M/11.3.300.257 2012-06-15+05-36-49.329 ========

    0000 [I] 00000010 "C:\Users\Sonia\AppData\Local\Temp\install_flash_player.exe" -install -iv 8

    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

    0003 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

    0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

    0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

    0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

    0007 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

    0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

    0009 [W] 00001036 Software\Opera Software/Last CommandLine 2

    0010 [W] 00001036 Software\Opera Software/Last CommandLine 2

    0011 [W] 00001036 Software\Opera Software/Plugin Path 2

    0012 [W] 00001036 Software\Opera Software/Plugin Path 2

    0013 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32_11_3_300_257.dll

    0014 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.ex e

    0015 [I] 00000017 C:\Windows\system32\Macromed\Flash

    0016 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

    0017 [I] 00000022 C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_257.exe

    0018 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

    0019 [I] 00000012

    =X====== M/11.3.300.257 2012-06-15+05-36-54.319 ========

     

    =O====== M/11.3.300.257 2012-06-15+06-28-14.962 ========

    0000 [I] 00000010 "C:\Users\Sonia\AppData\Local\Temp\install_flash_player.exe" -install -iv 8

    0001 [F] 00001041

    =X====== M/11.3.300.257 2012-06-15+06-28-15.636 ========

     

    =O====== M/11.3.300.257 2012-06-15+06-31-44.693 ========

    0000 [I] 00000010 "C:\Users\Sonia\AppData\Local\Temp\install_flash_player.exe" -install -iv 8

    0001 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

    0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

    0003 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

    0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

    0005 [W] 00001036 Software\Opera Software/Last CommandLine 2

    0006 [W] 00001036 Software\Opera Software/Last CommandLine 2

    0007 [W] 00001036 Software\Opera Software/Plugin Path 2

    0008 [W] 00001036 Software\Opera Software/Plugin Path 2

    0009 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32_11_3_300_257.dll

    0010 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.ex e

    0011 [I] 00000017 C:\Windows\system32\Macromed\Flash

    0012 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

    0013 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183

    0014 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183

    0015 [I] 00000022 C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_257.exe

    0016 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

    0017 [W] 00001106

    0018 [W] 00001106

    0019 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

    0020 [I] 00000012

    =X====== M/11.3.300.257 2012-06-15+06-31-51.532 ========

     

    Message was edited by: 203niacey

     

    GOOD NEWS the following forum solved my issues

    http://forums.adobe.com/message/4482994#4482994

    Since I do not use my Real Player,ever, I UNINSTALLED it

     

    As for if flash will uninstall itself after reboot, I have yet to find that out.. as for now we are working..Thank you SOO much.!

     

    UPDATE:July 1st, after 2weeks of not rebooting my computer for FEAR of Flash uninstalling, the power went out, turning off my computer, FLASH IS UNINSTALLED SELF AGAIN.! so I had to do an uninstall, reboot, and then reinstall, I am at a loss and cannot get this figured out..

     

    Message was edited by: 203niacey

     
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  • 203niacey
    Currently Being Moderated
    12. 203niacey,
    Dec 17, 2012 10:27 PM   in reply to 203niacey
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    So today is December 2012 and Flash is still uninstalling it self and as I patiently wait for an answer 5 months later, I still cant figure out the problem, I now have tried registry cleaners that do not work, I have reinstalled and uninstalled flash at least once every week since July ..

     

    Windows Vista home basic 32 bit

    Firefox 18.0

     
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  • PeterTSyd
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    13. PeterTSyd,
    Jan 13, 2013 4:52 PM   in reply to Xircal
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    I have Window 7 Home Edition 64bit

    Web Browser is both the IE Explorer 9 and Firefox 18

    Flash player is  Adobe Flash Player 11.5.502.146

    I install it and then after closing browser I have to keep reinstalling it as I am looking at Youtube or speedtest.

    I am running AVG I have tried the following

    Uninstalling it via a link from this site

    Running msconfig without any other applications

    Uninstalled Google Chrome

    Uninstalled any malware program and AVG

    Please Help I am installing this program 2-4 times a day.

     
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