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PDF link not working in Firefox

Apr 23, 2012 2:11 PM

For some reason, now the PDF link doesn't work in Firefox on my computer. It works in Safari and Google Chrome, but not in FF. Totally works on my wifes Mac, just not mine.


http://ctswebtest.businesscatalyst.com/creds.html

 

The link is on my current site http://www.creativetroubleshooter.com/landho.htm Dunno how to make the link happen purely with muse/business catalyst. Paste the local file in the hyperlink box and no go. Seems to need a complete url.


I have cleared the cache and restarted FF several times to no avail. Latest FF update to blame?

 
Replies
  • Currently Being Moderated
    Apr 23, 2012 2:32 PM   in reply to wsflynn

    Thank you for contacting us WSFLYNN !

     

    I tried opening your pdf file from the link that you have given above and it opened just fine (in Firefox).

    It is not the issue with the link. It is a browser specific issue.

     

    Regards,

     
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  • Currently Being Moderated
    Apr 24, 2012 4:02 AM   in reply to rkumarsh

    Hi,

     

    I see that the link, http://www.creativetroubleshooter.com/Images/padresume1.pdf requires adobe reader. It could be possible that when you updated the FF the adobe reader extension was removed. Try to install the adobe reader again and see if that helps.

     

    Regards,

     
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  • Currently Being Moderated
    Apr 24, 2012 6:03 AM   in reply to wsflynn

    There are two different links to a PDF file.

     

    http://www.creativetroubleshooter.com/padresume1.pdf

    http://ctswebtest.businesscatalyst.com/fynnRes.pdf

     

    Which one were you expecting to be there?

     
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  • Currently Being Moderated
    Apr 24, 2012 7:13 AM   in reply to wsflynn

    wsflynn wrote:

     

    ...Now if I could only figure out how to replace the opening SWF with the Edge animation I created...

    Sorry. I never noticed the homepage. Whether you have Flash or an HTML5 animation, you may want to rethink an "opening". Those are internet black holes. The practice of such an opening went extinct about a decade ago. Neither your current site or your new Muse site is going to pull in new clients from search engines. You may want to hire a specialist in web design and marketing.

     
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