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Does the free CS6—under the offer—ship automatically ?

Guest
Apr 23, 2012 Apr 23, 2012

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Having bought CS5 after the official announcement of CS6 under the special offer, I'm now entitled to receive CS6 for free.

Is anyone here in a position to tell me if CS6 will automatically ship on May 7, or is there a procedure I have to follow (such as nagging Adobe customer service  ) ?

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correct answers 1 Correct answer

Adobe Employee , Apr 23, 2012 Apr 23, 2012

Manish is right, it depends from where you have purchased Cs5. If you got it directly from Adobe then, we will contact you and in case you got it from a reseller, you need to contact him.

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Apr 23, 2012 Apr 23, 2012

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It depends how you have purchased the CS6 ,

If the order has been placed directly from Adobe for CS6 , then Adobe is gonna contact you via e-mial however If you havepurchased from the Reseller then you have to contact the Adobe and ask for the free CS6.

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Guest
Apr 23, 2012 Apr 23, 2012

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Manish_1988 wrote:

It depends how you have purchased the CS6 ,

If the order has been placed directly from Adobe for CS6 , then Adobe is gonna contact you via e-mial…

CS5, not CS6.  I realize you mistyped. 

Yes, I ordered directly from Adobe—I didn't want to take any chances. 

Sounds like I'd better start nagging them next week if I don't hear from them.

Thank you.

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Apr 23, 2012 Apr 23, 2012

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Yeah,...sorry for the Typo error

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Adobe Employee ,
Apr 23, 2012 Apr 23, 2012

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Manish is right, it depends from where you have purchased Cs5. If you got it directly from Adobe then, we will contact you and in case you got it from a reseller, you need to contact him.

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Guest
Apr 23, 2012 Apr 23, 2012

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Yes, I ordered directly from Adobe—I didn't want to take any chances.

Sounds like I'd better start nagging customer service next week if I don't hear from them.

Thank you.

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