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4miceun
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Trouble with Adobe dng converter and 5d mark iii

Apr 23, 2012 1:26 PM

Tags: #help #raw #elements #failure #photoshop_elements_10 #raw_conversion

I have recently downloaded the dng converter 6.7 to convert my cr2 files from my 5d mark iii, however it keeps on telling me i have no files to convert, is there anything i can do about this? i am using elements 10

1245 Views   7 Replies   Latest reply: Brett N, May 30, 2012 12:15 PM
 
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  • R_Kelly
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    1. R_Kelly,
    Apr 23, 2012 7:22 PM   in reply to 4miceun
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    Are you on windows or mac?

     

    Usually one chooses a folder that has the images in it, not the individual images inside the folder.

     
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  • 4miceun
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    2. 4miceun,
    Apr 23, 2012 7:54 PM   in reply to R_Kelly
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    I'm on a mac, and ive tried selecting folders as well. i just get "the source folder does not contain any readable raw images"

     
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  • R_Kelly
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    3. R_Kelly,
    Apr 23, 2012 8:11 PM   in reply to 4miceun
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    Did you make a new folder and set that as the destination for the converted files?

     
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  • Brett N
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    4. Brett N,
    May 15, 2012 2:56 PM   in reply to R_Kelly
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    Are these files being pulled off the camera or in any other way interacting with Canon software before attempting to convert them to DNG?

     
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  • Brett N
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    5. Brett N,
    May 15, 2012 3:10 PM   in reply to Brett N
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    Testing with my own 5D Mark III file, I was able to successfully convert to DNG, so the issue is likely caused by something going on in your files. Which is why I asked about them being touched by other software, which may have changed the files and make them unconvertable in the eyes of the DNG converter.

     
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  • jsurprenant
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    6. jsurprenant,
    May 28, 2012 6:01 PM   in reply to Brett N
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    I am having the same issue as this user. I have tried downloading using a card reader and moving the files to my desktop before converting as well.

     
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  • Brett N
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    7. Brett N,
    May 30, 2012 12:15 PM   in reply to jsurprenant
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    Test with the new 7.1 DNG converter:

    Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5389

    Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5388

     

    See if that changes anything. If not, we'll want to take a look at one of your files to test.

     
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