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Updating Administrative installation on Reader X

Apr 18, 2012 8:40 AM

Tags: #reader_x #windows_gpo #gpo #aip

Hi All,

I have successfully installed Reder 10.1.1 using an AIP and pushed it via GPO. Since them I am unable to update to 10.1.2 and 10.1.3

I have created new AIP and installed the new patch. When is on new system that does not have 10.1.1 there is no problem installing, but if it has existing 10.1.1 installation it fails.

I have removed the GPO but selected to keep the existing package.

Any suggestions will be great.

Thanks

 
Replies
  • Currently Being Moderated
    Apr 23, 2012 1:17 AM   in reply to MRS IT Admin

    Hi,

     

    While installing any AIP over an existing installation, please ensure that the existing application installation is uninstalled.

    Please follow the following steps to ensure the same:

    1. Create a new 10.1.2 AIP as you have done and create a new package for the same.

    2. Unlink the existing 10.1.1 AIP package from your OU.

    3. Link the newly created 10.1.2 AIP package to the same OU.

     

    This will ensure that the existing installation is removed prior to installing the new AIP (as long as you have selected the "Uninstall this application when it falls out of the scope of management" checkbox while creating the package.

     

    The following document has more information regarding the same:

    http://kb2.adobe.com/cps/837/cpsid_83709/attachments/Acrobat_Enterpris e_Administration.pdf

     

    Hope this heps

    Ankit

     
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  • Currently Being Moderated
    Apr 23, 2012 6:34 AM   in reply to MRS IT Admin

    Moving this discussion to the Enterprise Deployment forum.

     
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