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ltdr1ryder
ltdr1ryder
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Viewing Protected PDF's

Oct 18, 2011 7:24 AM

My online school locks their PDF files using Protectedpdf by Vitrium Systems. These documents require Adobe Reader to login and unlock the document upon opening the file; however I'm unable to enter my user name and password into the document (doesn't support forms?). After entering my credentials they are validated via the internet with my school and the document is unlocked. Is this a feature that could be incorporated into a future release?

4778 Views   8 Replies   Latest reply: jeepsrfun, Apr 24, 2012 5:22 AM
 
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  • Gaurav Jain (GJ)
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    1. Gaurav Jain (GJ),
    Oct 18, 2011 10:12 AM   in reply to ltdr1ryder
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    Hello,

     

    Please share any sample PDF at adobereader-ios@adobe.com to enable us to understand the problem better.

     

    Thanks & Regards,

    -Gaurav

     
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  • elfmister18
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    2. elfmister18,
    Oct 18, 2011 7:00 PM   in reply to ltdr1ryder
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    University of Phoenix Virtium protected course materials I assume?  I'll send one to that email address too?

     
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  • atulraval
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    3. atulraval,
    Oct 19, 2011 1:35 PM   in reply to Gaurav Jain (GJ)
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    Hey Gaurav,

     

    My name is Atul Raval and I am trying to bring Indian literature on iOS via http://www.ekatrabooks.com/. Ekatra Books is an amazing way to browse, download and read books as well as listen audio books from Indian Subcontinent.

     

     

    We have developed iPhone and iPad apps. But I would like to update our pdf reader with your pdf reader for iOS. Can you help us to update our currant app? Our fonts are non Unicode so all our books are in simple password protected pdfs. And I am looking for better pdf reading experience on iPad, iPhone and Android.

     

     

    Please let me know if you can able to help us to update our existing app with updated pdf reader. You can visit iPad app here: http://itunes.apple.com/us/app/ekatra-books-for-ipad/id419845702?mt=8

     

     

    Thanks.

     

     

    Atul

    704-745-1325

     

     

    --

    Atul Raval

    atulraval@ekatrabooks.com  •  www.ekatrabooks.com  •  704-756-1325

     
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  • ltdr1ryder
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    4. ltdr1ryder,
    Oct 19, 2011 3:11 PM   in reply to ltdr1ryder
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    The files in question are PDFs issued by the University of Phoenix. Below is the response I got. When asked if they will support DRM files with a future release I was informed it would be documented as a suggestion. Fingers crossed I'll some day be able to view these types of PDF documents on my iPod and iPad.

     

    The pdf that you are opening is a DRM protected pdf.

    Adobe Reader on iOS opens password secured and LiveCycle Rights Managed files but does not support opening of DRM protected content.

     
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  • ltdr1ryder
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    5. ltdr1ryder,
    Mar 30, 2012 5:58 PM   in reply to ltdr1ryder
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    Just curious if there has been any progress with updating the software to allow access to DRM protected content?

     
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  • jeepsrfun
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    6. jeepsrfun,
    Apr 24, 2012 4:29 AM   in reply to ltdr1ryder
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    Thank you for asking this question ltdr1ryder. I was trying to open an ebook from UOP and was getting really frustrated, but now I know it's not something that I am doing wrong. It sure would be nice to be able to view the ebooks from the iPad and hopefully adobe will fix this soon!

     
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  • ltdr1ryder
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    7. ltdr1ryder,
    Apr 24, 2012 5:14 AM   in reply to jeepsrfun
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    I contacted UoP about an app to view the protected files. They recommended I download PDFReader Pro. The app works great and you can unlock the PDF's. Only problem is the app isn't free, but its worth it to be able to view the e-books on your device. I don't know why Adobe couldn't have integrated this feature with their app?

     

    http://itunes.apple.com/us/app/pdf-reader-pro/id300298606?mt=8

     
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  • jeepsrfun
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    8. jeepsrfun,
    Apr 24, 2012 5:22 AM   in reply to ltdr1ryder
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    Great...Thank you for this info ltdr1ryder! I'm with you on wondering why Adobe didn't integrate the feature in their app, but this is a way for them to make a few dollars. Thanks again I guess I will be getting Pro...Have a good day!

     

     

     

     

    Date: Tue, 24 Apr 2012 06:14:15 -0600

    From: forums@adobe.com

    To: jeepgirl65@live.com

    Subject: Re: Viewing Protected PDF's Viewing Protected PDF's

     

     

     

     

     

     

     

    Re: Viewing Protected PDF's created by ltdr1ryder in Adobe Reader for iOS - View the full discussion

     

     

     

    I contacted UoP about an app to view the protected files. They recommended I download PDFReader Pro. The app works great and you can unlock the PDF's. Only problem is the app isn't free, but its worth it to be able to view the e-books on your device. I don't know why Adobe couldn't have integrated this feature with their app?

     

    http://itunes.apple.com/us/app/pdf-reader-pro/id300298606?mt=8

     

    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Viewing Protected PDF's

    To unsubscribe from this thread, please visit the message page at Re: Viewing Protected PDF's. In the Actions box on the right, click the Stop Email Notifications link.

    Start a new discussion in Adobe Reader for iOS by email or at Adobe Forums

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