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zayanna Calculating status...

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I'm having trouble downloading After Effects from the Download Assistant. Error 107?

Apr 24, 2012 1:32 PM

Tags: #adobe #communicating #adobe_download_assistant #error_107

It says it cannot connect to Adobe.com but my connection is fine. I've restarted after closing the program several times and I've even tried different networks. Any help would be valuable to me. Thanks!

653 Views 2 Replies Latest reply: Jeff A Wright, Apr 24, 2012 2:44 PM

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1. zayanna,

Apr 24, 2012 1:45 PM in reply to zayanna

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I also tried direct downloading but it says I don't have permission from the server. I'm using Chrome if that helps any.

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2. Jeff A Wright,

Apr 24, 2012 2:44 PM in reply to zayanna

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You will want to complete solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html#main_Solution_1. Also where are you trying to download the install files too?

Alternately you can utilize the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.

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