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Experiencing performance related issues in Lightroom 4.x

Aug 6, 2012 3:58 PM

  Latest reply: Victoria Bampton, Dec 18, 2012 11:37 AM
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  • Currently Being Moderated
    Apr 6, 2012 8:03 AM   in reply to gadgetgeek

    I've also downloaded 4.1 RC and I'm running it!

     

    Tethered Capture is terrible slow and I have to restart the program a lot

    when it freezes everything once every 30min of work. Not intense work but

    when taking 1 photo every 30s!

    Not that Lr 3.6 was perfect on tethered. Only Capture One and Nikon Capture

    software runs perfectly smooth.

    Everything slows down a ton when using on tethered and is just impossible

    to work.

     

    I did not notice more then 20% improvement on overall speed on 4.1 RC and

    I'm hoping when 4.1 finaly comes out it will solve more issues and speed up

    more. Otherwise I'm gonna return my licence and just stick with 3.6!

    The new functions do not justify the slowness at all!

     

    Marcelo Trad

     
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    Apr 8, 2012 5:58 AM   in reply to MarceloTrad

    +1 for Marcelo's post... I am dumbfounded as to how Adobe can release such a product and ask people to pay for it....$99 or not...its still a fair bit of money and an *expectation* based on the Adobe brand reputation.  LR is simply a DOG...and not just 4 or worse 4.1 "RC"...in particular for tethering.... I downloaded Capture One demo and tested tethering yesterday on both LR 3.6, 4.1 RC and CO v6....wired and wireless via Eye fi using my Canon 5D Mark III as well as Mark II...First, to be fair, neither program recognizes my new Mark III yet when tethered via USB...that will surely be rectified..however when transferring wirelessly, there is an OCEAN of difference in performace btwn the two programs....  Small example to illustrate:  Using only Large JPGs, Tethered directly with a Mark II, the shot appears in CO in about 2 seconds in full resolution...same exact computer but using either LR 3.6 or 4.1 it takes 7, nearly 8 seconds...thats THREE TO FOUR TIMES SLOWER in LR... When you're in the event business (or any high speed shoot like a modeling shoot, etc) this is a KILLER.  Using my Mark III via eye fi its about 2 seconds longer with both programs due to the wireless transfer lag.... but to be most illustrative as possible... Capture One with wireless transfer via Eye fi is 4 seconds and LR is 10 seconds...****So Capture One with wireless transfer is twice as fast as tethered USB transfer with LR!!*****  If you're doing an event shoot with a line of people  you can process twice as many wirelessly or 3 times wired...thats potentially 3 times more income in the same period of time than when using LR.

     

    Not withstanding the other performance issue that continues to dog LR 4.1 RC related to develop slider, sluggish controls, etc, I can't see how a professional shooter who relies on speed of ingest can seriously buy or use LR.  I have no experience with Aperture but I'd sure like to know how fast that is.... Fact remains that CO is still much pricier than LR or Aperture but for a professional, paying a couple extra hunded buck for *speed* is recovered in about 2 hours of working with CO!  Im going to also assume that CO product marketing folks are also monitoring forums like these and are seriously considering lowering their price  (personally I think it would be a smart move while Adobe is quite vulnerable).... One has to ask of LR is being positioned more for casual consumer use than professional with this latest release and poor tethering performance.

     

    END OF RANT.

     
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  • Currently Being Moderated
    Apr 8, 2012 9:04 AM   in reply to andreas603

    Thank's Andreas for your post!

     

    I wish Adobe would read all this since is their forum, but I've heard that

    this is not happening right now!

     

    Best

    Marcelo Trad

     
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  • Currently Being Moderated
    Apr 9, 2012 7:00 AM   in reply to BCormier

    Hi Folks. Im yet to read the 10 pages before this post but I'm yet another person having issues with the slowness of Lightroom 4.

     

    Current specs:

    I72600K @ 5Ghz

    GTX570 graphics

    32Gb DDR3

    120GB SSD SSD as boot.

    Storage wise I'm using 2 Adaptec 51645 series running a complex raid setup. Suffice to say the Read/Write speed exceeds 1200MB/s so hardly a bottle neck. There is a 500Gb Raid 0 partition set for scratch disk. ( Which in LR4 they limit to 200 odd GB )

     

    What the fruit cake does it take to get LR4 to run well? A 16 core system with 120Gb plus memory and a 24x SSD RAID 0 setup?

     

    ( currently running the 4.1 version )

     
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  • Currently Being Moderated
    Apr 9, 2012 7:02 AM   in reply to DNJphoto

    yeah...Adobe and Intel are planing to rule the world with a new i11 with 22

    core @44k/hz and Lr4 Capable HyperThreads!

     

     

    Marcelo Trad

     
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  • Currently Being Moderated
    Apr 9, 2012 7:43 AM   in reply to DNJphoto

    Actually it seems for some perverse reason that the faster the machine the

    slower LR4 appears to people. Perhaps this is an expectations issue (people

    with monster machines expect their machine to fly through everything) but

    there might be something real here. As a datapoint, I mainly run LR4 on an

    older generation Mac book air (core 2 duo) with only 4 GB of ram. It is no

    slower than LR3 on this machine except for develop being slightly slower

    because of the more intensive processing it does. I edit 80 megapixel

    16-bit tiffs on this thing (often stored on an external USB 2 hard drive)

    without much issue. Sometimes have to wait a few seconds for those monster

    files to load. If people have issues on i7s with gobs of ram something is

    awry.

     
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  • Currently Being Moderated
    Apr 9, 2012 8:11 AM   in reply to BCormier

    I import 250 Sony NEXC3 RAW files which are 16mp for reference.

    .. Wait till thats done.

    .... I then go to export them changing the long edge to 1600. This takes 10mins.

     

    Canon 5DMkII I Import 1200 RAW files which are 22Mp each.

    .. Wait till thats done.

    .... I then go to export them changing the long edge to 1600. This takes over 90mins.

     

    I think that is slow considering the system at hand. Im willing to do a screen video and upload to youtube to show my experiences. However I'm not aware of the software for recording screens which is free.

     
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  • Currently Being Moderated
    Apr 9, 2012 8:07 AM   in reply to Jao vdL

    Jao vdL: Actually it seems for some perverse reason that the faster the machine the slower LR4 appears to people.

    Ok now... what's Lightroom maximal system requirements?

     

    I never ran Lightroom on a powerful machine and never ever had speed issues since version 1.0. Now I have last gen Core i3 550 ith 4GB at work; before that, I had Pentium 4 with 1GB for most of Lightroom 3's life cycle. At home, I have an Athlon x2 since the beginnig of Lighroom 2; I ran Lightroom 1 on single-core Sempron.

     

    Go figure...

     
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  • Currently Being Moderated

    I had a Centrino 1.8ghz with 4gb ram and no video card until last year with

    Lr3.6 working with no issues!

     

    Now I have a i7 with 8gb ram and Nvidia Quadro running Lr4.1 and I´m

    wishing I had my old centrino crap with 3.6 on it!

    If you did not had problems please send us all the miracle solution please!

     

    Thanks

     

    Marcelo Trad

     
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  • Currently Being Moderated
    Apr 10, 2012 2:48 AM   in reply to BCormier

    I've been using LR4 for a couple of hours. The slowdown everyone is reporting is definitely something that builds up over time since I never noticed anything from the start.

    It starts with some slider lag in development and builds up to getting unusuable (every action take several seconds, the program turns into nigh-crash mode, crashes eventually).

     

    The funny thing is: After having tortured my machine with it for a while, LR4 won't even reboot after crashing. There are definitely some memory issues going on with LR4. As it stands,

    LR4 is unusable for me and I'm glad that I've got a very cheap upgrade.

     

    I don't have the fastest machine on the planet, but it should be more than enough for LR4.

     

    -i7 2630QM

    -8GB RAM

    -Nvidia gtx 560m

     

    Yes, its a notebook and no, it's not overheating. It's barely peaking 40°.

     
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  • Currently Being Moderated
    Apr 10, 2012 6:16 PM   in reply to BCormier

    Ok,

     

    I've rang up Adobe Tech Support in regards to the issue. All they did was take down my specs, do some CMD to get to enable a seperate Admin account and see if the issue occurs. Well ofcourse it still happened. That was level one Tech support. :S

     

    Now waiting for Level 2 support to call back within 72 hours.

     

    Apperantly there is onyl 3 levels of support but considering the "Advanced" skills of level one I think even level 3 will be stumped.

     

    I also did ask Adobe direct " Do you not realise you have 500 replies on X page regarding the slowness of this software?

    Adobe: " That is user forums, We don't have anything to do with that page"

     
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  • Currently Being Moderated
    Apr 10, 2012 10:01 PM   in reply to DNJphoto

    "That is user forums, We don't have anything to do with that page"

     

    When a user looks at the Adobe logo at the top of the page and the copyright message at the bottom the 'user' is unlikely to assume that Adobe have nothing to do with it.

     

    It's five years since I retired. At that time, when I had problems with my office PC, the off-site IT support logged into it, over the phone line, and did a remote diagnostic. I am sure technology has moved on in those five years. Why does not Adobe use it? My PC is standing by for a call from Adobe.

     

    Tony

     
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  • Currently Being Moderated
    Apr 10, 2012 11:11 PM   in reply to BCormier

    Have you all tried turning off OpenGL in the Preferences|Interface. It might help some of you. That or upgrade your video card drivers since they are providing the OpenGL implementation.

     

    I think many of these suggestions would apply here: http://helpx.adobe.com/photoshop/kb/gpu-opengl-support-photoshop-cs4.h tml

     

    I am using 4.1RC and it is much faster. The develop module takes some time to load on the first time, but subsequently is fast.

     
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  • Currently Being Moderated
    Apr 10, 2012 11:51 PM   in reply to MarceloTrad

    MarceloTrad wrote:

     

    I had a Centrino 1.8ghz with 4gb ram and no video card until last year with

    Lr3.6 working with no issues!

     

    Now I have a i7 with 8gb ram and Nvidia Quadro running Lr4.1 and I´m

    wishing I had my old centrino crap with 3.6 on it!

    If you did not had problems please send us all the miracle solution please!

     

    Thanks

     

    Marcelo Trad

     

    It's extremely strange that there appears to be no miracle solution.  I'm still amazed that my PC is doing at laest 3.8 BILLION things a second and is STILL ridiculously slow when editing some images.

     
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  • Currently Being Moderated
    Apr 11, 2012 7:59 AM   in reply to John Spacey

    How would we make Adobe read all this posts?

     

     

    Marcelo Trad

     
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  • Currently Being Moderated
    Apr 11, 2012 8:16 AM   in reply to BCormier

    After giving up with LR4, and trying to edit a couple of thousand shots from a recent shoot, I decided to give it another go.  It's now running at a useable rate for me, not lightning quick but not the wading through jelly performance of my first few tries.  I did this:

     

    1.  Deleted LR4, Spotlight search and kill of anything left in my libraries.

    2.  Software update & system restart.

    3.  Install LR4.

    4.  Create a new libray, not an upgrade.  Drag in my images and leave it running overnight to do whatever it does.  At this point my system was running much harder and hotter then it ever did with LR3.x.

    5.  Restart system.

    6.  Use LR4 and notice the big difference.

     

    I'm running on a MacBook Pro, i5 2.4GHz with 8GB of RAM, running to a 27" cinema display in clamshell mode.  I have Lion 10.7.3 with all updates.  My images are RAW shot from a Nikon D700, D7000 and Fuji X100.  All my images are stored on a 3TB GTech GDrive hooked up with USB 2.0.  I have an SSD as my main drive, but that only has applications and the OS on it.

     

    Hope that helps,  it probably wont, but hope it does.

     
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  • Currently Being Moderated
    Apr 11, 2012 8:18 AM   in reply to MarceloTrad

    From: "MarceloTrad

    How would we make Adobe read all this posts?

     

    This is a User-to-User forum where we are supposed to help each other. If

    you want help from Adobe staff, you should post on their forum -

     

    http://feedback.photoshop.com/photoshop_family/products/photoshop_fami ly_photoshop_lightroom

     

    Bob Frost

     
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  • Currently Being Moderated
    Apr 11, 2012 8:41 AM   in reply to MarceloTrad

    Marcelo, thats because this is the wrong place to post!  As noted before, this is NOT an adobe regulary watched area...none of the forums are...Thats why I would encourge anyone and everyone that is having this problem to post at the below site which is the official Adobe support community and bug reporting site.  Specifically the thread about sluggishness is here:

     

    http://feedback.photoshop.com/photoshop_family/topics/lr4_0_reacts_ext remely_slow

     
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  • Currently Being Moderated
    Apr 11, 2012 10:09 AM   in reply to andreas603

    Thanks guys. I will do this and hope they listen!

     

    Marcelo Trad

     
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  • Currently Being Moderated
    Apr 11, 2012 5:36 PM   in reply to BCormier

    Well I spoke with Adobe yesterday. they agreed to having their conversation recorded. Which last a mere 2 hours. Some of the things the Floor manager stated in the call was astounding. None the less I personaly have made sure they have seen this thread.  I questioned them if they value their customers and if they did why couldn't they offer one reply? In my belief Adobe didn't know which way to run. First stating they were aware of this thread and saying their working on it, to saying it's a Operating system issue to then saying it's a System issue to then saying it's a software conflict issue. To then the Floor managing stating that he is simply "guessing". :|

     

    Honestly folks, I asked all the questions that I could think of to Adobe in order to find out what the heck was happening, when something will be done, when will we be informed, how they value their customers etc.

     

    It was a quite in-depth phone call which I'd more than happy to add to this thread if I can quickly learn how to fix up the recording. 

     
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  • Currently Being Moderated
    Apr 11, 2012 7:10 PM   in reply to BCormier

    Hi, For a comparision I use a HP Pavillion DV-4 (3 years old) for my travelling machine and it has the following set up:

     

    Lightroom version: 4.1 RC [820174]

    Operating system: Windows 7 Home Premium Edition, Version: 6.1 [7601]

    Application/System architecture: x64

    Physical processor count: 2 x 2.5 GHz (Dual Core Centrino 2)

    Built-in memory: 4062.9 MB

    Real memory available to Lightroom: 4062.9 MB

    Real memory used by Lightroom: 458.0 MB (11.2%)

    Virtual memory used by Lightroom: 484.5 MB

    Memory cache size: 276.3 MB

    System DPI setting: 96 DPI

    Desktop composition enabled: Yes

    Displays: 1) 1280x800

    Adapter NVIDIA GeoForce 9200M

    Dedicated Video Memory 512 MB

     

    Typically it will take up to 10 seconds to start-up Lightroom 4.1RC and the first time I switch to the develop module it may take up to 5 seconds. After that there doesn't seem to be any lag in either processing or using the sliders. The

     

    My typical workflow is: 1) Import CR2 files; 2) scan and mark those for rejection; 3) delete rejected photos; 4) convert all that are left to DNG deleting the originals.

     

    My desktop machine is a Sony Vaio VPCL-218FG with 2 x i7 quad core processors (8 physical processors) with 8GB ram, 1024MB video memory (NVIDIA GeoForce GT540M) and that is a lot faster.

     

    Hope this gives you some idea of the configurations that seem to work.

     
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  • Currently Being Moderated
    Apr 11, 2012 8:46 PM   in reply to gadgetgeek
     
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    Apr 12, 2012 7:38 AM   in reply to kwdaves
     
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    Apr 15, 2012 7:56 PM   in reply to BCormier

    I downloaded the trial version of LR4 and WILL NOT be purchasing it.  It is PAINFULLY slow.  I usually can upload a few hundred pictures in a few minutes with LR3.6.  It has been over an hour now and my raw files are still not uploading.  The develop module is unresponsive as well.  Changes take a few seconds before they show up. 

     
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  • Currently Being Moderated
    Apr 23, 2012 12:39 AM   in reply to BCormier

    OMG!  I just tried to edit a small set of photos in LR4 and moving around is painfully slow indeed compared to LR3.6.

    All I did was go into Develop, crop the image, press "2" to set the rating and press "G" to go back to Library.  From the moment I pressed "2" followed by "G", it was more than 15 seconds to get to Library.  In LR3, that was like 2 seconds.

    WTH did Adobe do to slow it down so much for the same exact steps?

     
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    Apr 23, 2012 2:36 PM   in reply to J.Chin Photography

    Shame on me for not trying LR4 out , I just purchased the upgrade. Although I can see some nice new features. The lag time when using sliders or the adjustment brush is PAINFULLY slow...it renders this an unusable program to me. I also dont appreciate the fact that When I try to toggle over to CS5, I am prompted to download bridge 7.0 which isn't even available for download yet. This product WAS NOT ready for introduction yet . My computer absolutely Screams with any other photo editing task in LR3 CS5 or many others. If you haven't bought this yet  DON'T till you read that things have been resolved. My guess is it won't be for a while ... what a shame ...

     
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    Apr 24, 2012 12:53 PM   in reply to Madscape

    Whew!  I thought it was me.  Misery loves company so I'm glad to hear I'm not the only one that is two days behind deadline on a client's project because LR4 is taking so long to render images, change from one image to another, apply a brush stroke, and crashing!  At first I suspected it  might be the new Seagate external hard drive I was using, so I moved the entire folder of images (3300 images) to a hard drive I know works well.  Same thing.  So then I moved the entire folder of images right onto the Mac under Pictures, to make certain it isn't an issue with external HDs in general (I don't normally keep images on the 1TB internal Mac drive; I am only using 1.6GB of space with all my programs and have 10GB RAM).  Same problem.  Photoshop, Word, Outlook, Acrobat, et al, are working normally.  The images only bog down in LR4.  I don't believe the LR4 images are backwards compatible with LR3 or I would dump the new program.  Anybody else have any ideas?

     
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  • Currently Being Moderated
    Apr 24, 2012 4:47 PM   in reply to steve@steveanchell.com

    Why don't all you guys just revert your default process to the 2010 version

    so that LR4 tests all the images as LR3 does.  If you have to revert to LR3

    anyway, that's the processes your using there.

     

    This is a private communication sent from my mobile device.  If you are not

    the intended recipient, please delete this message from both your email and

    your memory banks.

     
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    Apr 24, 2012 5:34 PM   in reply to gregkmeyer

    I went in last night and upped the Camera raw cache... (  Edit/Prefrences/Filehandling/ ).... to 20.0 and it seemed to help things a little....

     
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    Apr 24, 2012 6:02 PM   in reply to gregkmeyer

    Greg, A good solution for the short term, thank you.  I have spent three days working on 14 images that would have taken 1 day in LR3.  I was just starting on the last image when your e-mail came in!  I wish I had gotten it sooner, would have saved some of my hair.  Using process 2010 the edits are almost instantaneous on my Mac.  Anyway, I hope Adobe can address this issue with process 2012.  As it is, it is unusable, and I don't appreciate Adobe releasing it in this state.  Until now I have recommended all of my students use LR.  Maybe a good time to take another look at Aperture.

     
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  • Currently Being Moderated
    Apr 24, 2012 6:21 PM   in reply to steve@steveanchell.com

    Just curious...  this is a very old thread. Are you guys using LR 4.1

    RC?   There is a version out there which does improve speed but not for

    all sliders and multi-monitor options.  ADOBE says they are working on

    the issues of performance... it has been several weeks and I like the

    new features so I put up with the poor release. I can run either version

    and I am not going backward. Note... if the 4.1RC version had not come

    out I would have asked for my money back.

     
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    Apr 24, 2012 6:25 PM   in reply to LR_Mowang

    I am using 4.1 and it is A LOT better than 4.0. I used 3.6 again the other day and it is still a bit speedier, but 4.1 is just fine for me.

     
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    Apr 24, 2012 6:34 PM   in reply to LR_Mowang

    I am using 4.0 with Camera Raw 7.0.  When I check for updates through LR it says my software is up-to-date.  I will go to the Adobe site and see if I can locate 4.1.  In the meantime, I have tried Madscapes suggestion and upped the cache to 80.0; don't notice much difference.  Thanks, Madscape.

     

    Addendum: I just went to adobe.com and the only LR update I see is for LR3 posted in December.  If someone knows where they are hiding 4.1 I'll give it a shot.  Thank  you.

     
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  • Currently Being Moderated
    Apr 24, 2012 6:39 PM   in reply to steve@steveanchell.com

    4.1 release candidate is in Adobe Labs.

     
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    Apr 24, 2012 7:34 PM   in reply to Lee Jay
     
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    Apr 25, 2012 8:10 AM   in reply to jsakhtar

    I have downloaded the 4.1 version but am unable to open the zipped folder, does anyone know which program to open it with.

     
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    Apr 25, 2012 8:15 AM   in reply to Robbie2006

    Re-download.  Something probably happened during download.

     
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    Apr 25, 2012 8:37 AM   in reply to BCormier

    I'm having the same problem.  I have the trial version of 4 but am unable to load 4.1.  The zip file just reloads 4.0 and won't install 4.1.  I'm guessing it is b/c it is still the trial version.  Of course, I don't want to buy 4 unless this is fixed.    I'd be happy sticking with LR3 if I were able to use the LR4 catalog that I created. So it seems I either lose all the work I did in 4.0 or just buy 4.0,  cross my fingers and hope they fixed it with 4.1? 

     
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    Apr 25, 2012 9:16 AM   in reply to Robbie2006

    I couldn't simply RUN the program, I downloaded the folder onto my desktop ..But it did open for me ..Now when I try to toggle over to CS5 it says I need CR6.7 ( instead of 7.0 ) yet when I go to the adobe site It won't download...also..The 4.1 isn't any faster than 4.0 was ...I'm seriously considering calling Adobe and getting my upgrade money back . I was very content with LR3 .I only upgraded to ....well...upgrade : < /   

     

    Also ..when you toggle to CS5 ..they do give you the option to continue anyway ...I tried it and when trying to work a layermask with my Intuos 4 tablet ..the adjustment brush size doesnt show when turning the thumbwheel on the tablet .... Enough for me to say " goodbye " and log out ...

     
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    Apr 26, 2012 12:41 PM   in reply to lauralobiancosword

    Hey everyone. Lightroom 4.1 RC2 just was released. They’ve got props on the release page with a special “thank you” to the users of the User-to-User forum (that’s us!) for providing insight into the issues that they have addressed in RC2.

     

     

     

    http://labs.adobe.com/technologies/lightroom4-1/

     

     

     

    Check it out! Downloading now…

     

     

     

    Geoff

     
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