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Is help available for a problem using "share"?

Apr 24, 2012 8:08 AM

When I try to send a picture using share, I am prompted to input my verification number.  I do not have a verification number.  I click the "resend" button but do not receive any message.  My email address as listed is correct.  Several weeks ago I did receive an email regarding verification.  I did respond (late) to the enclosed link but got a message that my account had been verified.


I have tried online chat help twice and, after very lengthy periods ended up without a solution.  The first try the agent said my problem would be escalated to a higher level troubleshooter and I would be contacted.  I have not been contacted.  Yesterday I was told that there was a problem on their end and it would be resolved but I still cannot use share.  Any suggestions would be appreciated.

  • Currently Being Moderated
    Apr 25, 2012 12:16 AM   in reply to davelundgren

    May i know are you talking about share option in photoshop elemenst ?

    If yes, then may i know what exactly you are trying to do ? what is the workflow ?

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