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adobe update not working for pdf files

Apr 23, 2012 6:51 PM

My pdf files will not download from the internet after adobe updated a couple of days ago.  The downloads are opening in 32-bit mode.  I need them to download for graduate school.

718 Views   4 Replies   Latest reply: Pat Willener, Apr 25, 2012 3:03 AM
 
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  • Pat Willener
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    1. Pat Willener,
    Apr 23, 2012 9:36 PM   in reply to doetchb
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    What is your operating system?

     

    doetchb wrote:

     

    The downloads are opening in 32-bit mode.

    Of course they open in 32-bit mode; Adobe Reader and the plugin are still 32-bit.  You cannot use a 64-bit browser to view PDF documents in the browser.

     
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  • doetchb
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    2. doetchb,
    Apr 24, 2012 10:06 AM   in reply to doetchb
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    Sorry mistyped yesterday. Adobe is set at 32-bit and will not open pdf files. My operating system is version Mac OS X 10.7.3. I have not been able to open any pdf documents since adobe's update last week. Adobe is set at 32-bits always has been.

     
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  • doetchb
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    3. doetchb,
    Apr 24, 2012 10:20 AM   in reply to doetchb
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    I have tried deleting adobe and reloading adobe. This is a screen shot of what I get when I try to download a pdf file. A blank screen. In the snap shot you can see that its set at 32-bit mode.

    Screen Shot 2012-04-24 at 12.18.05 PM.png

     
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  • Pat Willener
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    4. Pat Willener,
    Apr 25, 2012 3:03 AM   in reply to doetchb
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    Sorry, I cannot help with Mac OS.  Hopefully someone else here has some knowledge in this area.

     
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