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Srbakkel
Currently Being Moderated

Viewer builder - missing menu

Apr 25, 2012 6:14 AM

In viewer builder I am missing many things. The "Entitlement", "Entitlement details", "Subscription details" menu buttons are all missing. And in the "Viewer details" menu, I am missing "Viewer type", "Viewer title", "Adobe ID", and "Password". Can anyone tell me why?

 
Replies
  • Currently Being Moderated
    Apr 25, 2012 6:20 AM   in reply to Srbakkel

    Do you have a pro or enterprise account?

     

     

     

    Can you post a screenshot?

     

     

     

    Bob

     
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  • Currently Being Moderated
    Apr 25, 2012 6:21 AM   in reply to Srbakkel

    Are you building from scratch or editing an existing viewer?

    Editing an existing viewer to be updated for v19 got me similar problems, a

    few buttons did not appear.

    Starting a new viewer helped me.

     

    —Johannes

     

    (mobil gesendet)

     
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  • Bob Bringhurst
    4,644 posts
    May 29, 2007
    Currently Being Moderated
    Apr 25, 2012 6:29 AM   in reply to Srbakkel

    Did you sign in to Viewer Builder with an account that has a Viewer Builder role? If so, are you creating a new app or editing an existing app?

     
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