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Small Town Gal
Small Town Gal
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Can't publish or "put" files to remote server

Apr 25, 2012 10:40 PM

Dear All,

 

I can't publish my website to the remote server, even though everything seems to be working properly with connection to the remote server.  No error messages and the successful connection message appears.  I have emptied out the Safari cache but still do not see the updates appearing on the website.  I'm working with Dreamweaver CS5.5 on a Mac Pro with Snow Leopard 10.6.8.  Very frustrating.

Small Town Gal

732 Views   8 Replies   Latest reply: Small Town Gal, Apr 26, 2012 6:16 AM
 
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  • John Waller
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    1. John Waller,
    Apr 25, 2012 10:47 PM   in reply to Small Town Gal
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    In your Remote Site definition in DW, what have you entered for the Root Directory?

     

    It's usually something like "public_html" (without the quotes).

     

    If that part is OK, what do you actually see in the DW Files panel when you view the Remote Site?

     
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  • Small Town Gal
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    2. Small Town Gal,
    Apr 25, 2012 10:50 PM   in reply to John Waller
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    The root directory is blank.

     
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  • bregent
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    3. bregent,
    Apr 25, 2012 10:59 PM   in reply to Small Town Gal
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    >The root directory is blank.

     

    Then you are probably publishing to the wrong location - the directory above the 'site' root. Where does your host tell you to put your html files? As John suggests, it's often 'public_html', but it could be something else and it's possible that it should be left blank. You need to check your instructions from your host to be sure.

     
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  • Small Town Gal
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    4. Small Town Gal,
    Apr 25, 2012 11:05 PM   in reply to Small Town Gal
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    When I entered what the server provider gave me, /admin, I could not connect.  When II left the root blank, I was able to connect.  I just now looked at the remote server info and entered that file information and was also able to connect, then deleted the cache, "put" files again, but still no updates.

     
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  • bregent
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    5. bregent,
    Apr 25, 2012 11:10 PM   in reply to Small Town Gal
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    Who is your host and what plan do you have?

     
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  • Small Town Gal
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    6. Small Town Gal,
    Apr 25, 2012 11:14 PM   in reply to bregent
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    I'm with netsonic.net -- not sure of the plan, but didn't have any problem uploading with CS3 which was my last version.  Trying to update a website from a CS3 version to the CS5.5 version of Dreamweaver.  The log says that 250 CWD command successful

     
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  • John Waller
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    7. John Waller,
    Apr 26, 2012 12:19 AM   in reply to Small Town Gal
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    Small Town Gal wrote:

     

    The root directory is blank.

     

    According to NetSonic's website, the root directory should be "public_html"

     

    http://helpdesk.netsonic.net/support/index.php?/Knowledgebase/Article/ View/104/13/ftp-filezilla-tutorial

     
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  • Small Town Gal
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    8. Small Town Gal,
    Apr 26, 2012 6:16 AM   in reply to John Waller
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    Dear All,

     

    I've solved the problem.  For some reason Netsonic was creating another subfolder within my root file and everything was publishing to that sub-file instead of replacing the old main file directory.  When I saw what was happening in the remote site file directory, I sent my "put" file to the new file that had been created and everything worked fine. By the way, "public_html" did not work as a root directory, either -- but the problem is solved, so that's the main thing. Thanks to all who replied.

    Small Town Gal

     
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