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Can't publish or "put" files to remote server

Apr 25, 2012 10:40 PM

Dear All,

 

I can't publish my website to the remote server, even though everything seems to be working properly with connection to the remote server.  No error messages and the successful connection message appears.  I have emptied out the Safari cache but still do not see the updates appearing on the website.  I'm working with Dreamweaver CS5.5 on a Mac Pro with Snow Leopard 10.6.8.  Very frustrating.

Small Town Gal

 
Replies
  • Currently Being Moderated
    Apr 25, 2012 10:47 PM   in reply to Small Town Gal

    In your Remote Site definition in DW, what have you entered for the Root Directory?

     

    It's usually something like "public_html" (without the quotes).

     

    If that part is OK, what do you actually see in the DW Files panel when you view the Remote Site?

     
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  • Currently Being Moderated
    Apr 25, 2012 10:59 PM   in reply to Small Town Gal

    >The root directory is blank.

     

    Then you are probably publishing to the wrong location - the directory above the 'site' root. Where does your host tell you to put your html files? As John suggests, it's often 'public_html', but it could be something else and it's possible that it should be left blank. You need to check your instructions from your host to be sure.

     
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  • Currently Being Moderated
    Apr 25, 2012 11:10 PM   in reply to Small Town Gal

    Who is your host and what plan do you have?

     
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  • Currently Being Moderated
    Apr 26, 2012 12:19 AM   in reply to Small Town Gal

    Small Town Gal wrote:

     

    The root directory is blank.

     

    According to NetSonic's website, the root directory should be "public_html"

     

    http://helpdesk.netsonic.net/support/index.php?/Knowledgebase/Article/ View/104/13/ftp-filezilla-tutorial

     
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