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tim_777
Currently Being Moderated

Signing in Reader 10.1.3

Apr 26, 2012 5:50 AM

Tags: #annotation #reader #signature #sign #signing #10.1.3 #annotate

Hello,

In Reader 10.1.2 I used to be able to annotate and sign PDF documents, as described here:

http://help.adobe.com/en_US/reader/using/WS82af097c4236e2eb3543853d130 e391c674-8000.html#WS915d734185097c0f-7977a1d813665d40522-8000

 

Now we've been upgraded to 10.1.3 the "Sign" button has disappeared from the toolbar.  Nor can I get it via "If the Sign icon is not in the toolbar, right-click the toolbar, and choose File > Add Text or Signature".  This problem appears both with new documents, and old documents that I was previously able to sign.

 

Any help gratefully received,

-Tim

 
Replies
  • Currently Being Moderated
    Apr 26, 2012 7:03 AM   in reply to tim_777

    Looks like all acrobat.com services have been tuned out in your Reader installation which is why you do not see the Sign pane. Refer to http://helpx.adobe.com/acrobat/kb/disable-acrobat-services-acrobat-rea der.html. How have you installed Reader? Has your IT department rolled out the latest version 10.1.3? They might have blocked all acrobat.com services using the customization wizard.

     
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