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tim_777 Calculating status...

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Signing in Reader 10.1.3

Apr 26, 2012 5:50 AM

Tags: #annotation #reader #signature #sign #signing #10.1.3 #annotate

Hello,

In Reader 10.1.2 I used to be able to annotate and sign PDF documents, as described here:

http://help.adobe.com/en_US/reader/using/WS82af097c4236e2eb3543853d130 e391c674-8000.html#WS915d734185097c0f-7977a1d813665d40522-8000

Now we've been upgraded to 10.1.3 the "Sign" button has disappeared from the toolbar. Nor can I get it via "If the Sign icon is not in the toolbar, right-click the toolbar, and choose File > Add Text or Signature". This problem appears both with new documents, and old documents that I was previously able to sign.

Any help gratefully received,

-Tim

714 Views 2 Replies Latest reply: tim_777, Apr 26, 2012 7:20 AM

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1. AmbooS,

Apr 26, 2012 7:03 AM in reply to tim_777

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Looks like all acrobat.com services have been tuned out in your Reader installation which is why you do not see the Sign pane. Refer to http://helpx.adobe.com/acrobat/kb/disable-acrobat-services-acrobat-rea der.html. How have you installed Reader? Has your IT department rolled out the latest version 10.1.3? They might have blocked all acrobat.com services using the customization wizard.

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2. tim_777,

Apr 26, 2012 7:20 AM in reply to AmbooS

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Bingo! I re-set bEnableAcrobatHS and bEnableRTCPart in HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\10.0\Workflows, and now it works perfectly again.
Thanks v.much,

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