Files in the Adobe AppData folder, both Roaming and Local, seem to be part of the solution. At least when I delete them, the error comes back up. Maybe there's something related in the registry too.
c:\Users\%USERNAME%\AppData\Local\Adobe\Acrobat\8.0\
c:\Users\%USERNAME%\AppData\Roaming\Adobe\Acrobat\8.0\
c:\Users\%USERNAME%\AppData\Temp\Acr*.tmp (maybe)
I'm trying to track down what changes with sysinternals procmon, but it's not working yet.
I'm hesitant to go to Acrobat Reader 9, since we still have Adobe CS3 with Acrobat 8, and we can't afford an upgrade.
It seems to work anyway. All Adobe would have to do is hide the error message. I'm in windows 7 64 bit.
If you don't need the plugin, this works (no it doesn't):
reg load HKU\ntuser.dat c:\users\default\ntuser.dat
reg add "HKU\ntuser.dat\Software\Adobe\Acrobat Reader\8.0\Originals" /f /v bBrowserIntegration /d 0 /t REG_DWORD
reg unload HKU\ntuser.dat
You are lucky. But at some point in time Microsoft will update the OS and your version of Acrobat will not work and there will be no support for your product.
Most of us do not want to spend the time and effort to try to fix the programs to work. It is cheaper and easier for us to update. Also if you produce work for other, you need to develop in a standard environment that others can easily recreate.
The most current version of AA8 will likely work. However, Adobe does not support that configuration and you can assume that at some time there will be something to fail and it is likely due to this support issue. If it works for you, then that should be fine -- just don't be surprised if at some point it seems broken.
I was told to upgrade to Acrobat 9 to fix the issue. By the way, we use software that we've spent ££££ on previously that was designed for Windows 95; and it WORKS 100% with Windows 7 without the need to spend money. This makes Adobe software look crap.
We had no choice but to look elsewhere - I found NitroPDF who told me they were overwhelmed with sales from people in the same position as me. So we purchased NitroPDF Pro for the entire business, saved £££ in the process, and it works better than Acrobat did. It also works with Windows 7.
I'd urge anyone else to consider doing the same.
"We had no choice but to look elsewhere - I found NitroPDF who told me they were overwhelmed with sales from people in the same position as me. "
I checked out their site - and they have no way of contacting them (unless you want to buy 11 or more licences)!
To be fair to Adobe they can be contacted (email, phone and instant message) very easily! I'm hoping, from a personal point of view, that the next version (10) due out in a week will resolve all the issues with 64 bit browsers (in particular desktop apps that use WebBrowser and fall over in 64 bit mode, but fail in 32 bit mode if the user has 64 bit Office installed) - as well as the very annoying 'cannot use adobe reader to view pdf in your web browser..' issue
WOW, I think the suggestion from ItsOkayNow helped, I still get Acrobat professional opening with the error message, "Cannot use Adobe Reader to view PDF is your web browser.Reader will now exit. Please exit your browser and try again."
So far, however, it seems to open the PDF file every time and I only get the error the first time for each browser session.
I am running Windows-7 64bit and using Internet Explorer 9, and first an update for Adobe Reader arrived 9.4 - suddenly any pdf file on the internet caused an error on IE. I returned the Adobe reader back to V9.1, and was back in business again. Next I was offered an upgrade of Acrobat 9 pro to Actobat X pro, which I took. Wonders upon wonders, trying to load the new software (from disk), it deleted my old software, fine - then when it came to verify the upgrade via the web, it would not accept the serial number of the old version. Although I asked that the new software not be the default program for pdf files, it corrupted the reader, and back to square 1 - errors. As a part of the procedure to register the new version (before I realised it was completely corrupted) I was sent to the Acrobat X page of Adobe - no go - couldn't see the contents, which I assume was a pdf file. I have now cleared all the new versions of reader and Acrobat X pro, and reloaded the old version of Acrobat 9.4.2 - all OK now. BUT, I have paid for the new wizz-bang version, and am unable to use it. What now?
My environment is:
64bit Windows-7
Firefox 3.6.16
Adobe Reader 9.4
ASP.NET 3.5
ReportViewer 2008
Was unable to open a PDF file under both the browser and reportViewer as I had previously. Received an all black then all blank screen. Uninstalled adobe X flash product and the Adobe plugin for Firefox and Waalaa .... Everything works.
Fault1:Cannot open PDF at web browser
Reason: Adobe acrobat professional 8.0 version mismatch with Adobe IE add-on
Solution:
“Remove Adobe acrobat professional 8.0” deactive the license ,after remove the program delete program “key” in registry***(see as below), restart computer and reinstall Adobe acrobat professional 8.0 select “Adobe reader 10” to be the Default PDF reader in setup mode, run adobe reader X active program first, run IE to enable adobe addons, then the problem was fixed.
***Start->type regedit-> right clock regedit->run as administrator
Delete all about Adobe acrobat professional package
e.g Acrobat Reader\8.0 ,Distiller\8.0......... under the key folder
[HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\] just delete the (Acrobat Reader\8.0) only
[HKEY_CURRENT_USER\Software\Adobe\] just delete the (Acrobat Reader\8.0) only
[HKEY_USERS\S-1-5-21-2690979374-15258355-172494975-500\Software\Adobe\ Acrobat Reader\]
You may found another problem after fixed Fault 1:
Fault 2: Cannot create PDF by Adobe PDF maker add-Ins
Reason: Adobe acrobat professional 8.0 add-Ins mismatch with Office 2007/2010
Solution:
For Office 2007, update Adobe acrobat professional 8.0 to latest version, problem will be fixed.
For Office 2010, adobe didn’t create any update batch for Adobe acrobat professional 8.0 to support Office 2010, so if you using Office 2010 and Adobe acrobat professional 8.0 ,you must create PDF by Microsoft Office 2010, just install Microsoft “SaveAsPDFandXPS” add-ins, save as PDF, then you can use Adobe acrobat professional 8.0 to edit the form.
^^
I was having this same error appear on my Win7/64bit using Adobe Pro 8.3.1, Firefox 8.0.1 -- and the simple fix for me was:
In Adobe Pro: Edit > Preferences > Internet > [unchecked] "Allow fast web view."
Problem has not come back and I have full functionality where I need it -- to view PDFs in my web browser. And to separately, if necessary, open Adobe Pro to use pro features for any other PDFs.
Hope this helps some -- a full 2 years after the problem was first posed.
Cheers!
Hmm - Didn't work for me. But here is what did in Firefox: (Although I did uncheck the two INTERNET boxes in Acrobat.)
In Firefox go to TOOLS > OPTIONS > APPLICATIONS > CHANGE ACROBAT "ACTION" TO "ALWAYS ASK" Then when a PDF opens the first time and asks what to do? Select Acrobat and checked the "Always do this box"
There seems to be no problem like this with IE 9.
Cheers!
I know this is an old post but there still seems to be an issue with this
I always get the same error message but it still opens the pdf in web viewer.
on one computer I have adobe x reader 10.1.2 and Acrobat 8.0 this error
I dont get the error on my computer running Adobe x reader 10.1.2 and acrobat 9.0
but i got rid of the error by selecting the following in the adobe reader preferences.
check box in General>MessagesFromAdobe>DontShowMessagesWhileViewingADocument
Hope this helps.
Windows 7 running Acrobat Pro 8.1.4. thsi opens the pdf file in Acrobat instead inside IE..
This Technical Note may help address the issue:
http://kb2.adobe.com/cps/405/kb405461.html
Configure Acrobat or Reader as a helper application
With Acrobat or Reader configured as a helper application, the browser starts the helper application in a separate window and displays PDFs within that window.
The basic issue is that Acrobat 8 has not been updated to run under Windows 7. Even if you can get it to work sometimes the program was never designed to work under Windows 7. Further Acrobat 8 is not longer being supported by Adobe as it is past its cycle lifetime.
You need to upgrade to a newer version of Acrobat/Reader.
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